Life Insurance Corporation of India [LIC] — no policy document / zero communication from lic

Address:

Mumbai City, Maharashtra

The monthly premium started getting deducted every month... 3 months down the link i could see that lic hasn't dispatched the policy document nor even a single phone call, message or even an email to me. After paying for 3 months i was not even knowing my policy number.

Practically there should be communication on
1) submission of form,
2) its acceptance,
3) policy number / branch no / other details,
4) the date of amt getting deducted,
5) payment acknowledgement...

However to my surprise there was nil communication from lic & finally after 3 months of payment i had to stop the bank for debiting the amt. Now, it's almost 6 months n still there is no communication even to know as to why i have stopped making payment.

In today's customer centric n digital world... It is amazing to see how lic operates!!! Hats off for lic of india