Life Insurance Corporation of India [LIC] — Paid my loan amount but same not reflecting or got receipt for

On 10 February 2024 I paid my loan with an amount of Rs. 13618 on LIC Digital App, Policy No:[protected]. For that I didnt got a confirmation message as well as a receipt of payment and the main thing it has not even reflecting on my account to be paid for. Please help with this. I have paid using my google pay upi with Ref. No. CICAgLCR5JXYeA.