Life Insurance Corporation of India [LIC] — Payment of premium not acted upon

Address:

Branch 11-E, Delhi

My monthly premiums are not getting deducted automatically despite opting for the ECS NACH mandate. On checking with my bank, they confirmed that they did not receive the request from the Insurer. Have made numerous followups with the insurer, written emails but people at LIC are least bothered to respond. There is no option to make online payments as the option is disabled from LIC portal. Please advise.

Complaint also raised on IRDAI portal on 18-Aug-2021 and still no resolution from LIC.

Policy Number:[protected]
Name: Juugbir SIngh