[Resolved]  Life Insurance Corporation of India [LIC] — pension plus plan duplicate policy document/bond not issued yet

Address:MG Road Br, Iiird Floor, C.Kiran Bldg, Kasturba Road, 560001

Pension plus policy no:[protected]

Requested for a duplicate bond as i need to surrender my policy (As i lost my policy during house move) with all supporting legal documents signed and submitted via my policy agent to lic india, bangalore branch (61w) on jan 2018. However till date (29th aug 2019) i haven't received my duplicate policy document/bond to my address (Aadhaar address) submitted along with the request.

No response till date from life insurance corporation of india or my agent.

I have raised a grievance with lic india.

Need your support to resolve my grievance at the earliest. Grievance reddressal: [protected].
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Aug 30, 2019
Complaint marked as Resolved 
Initial request to LIC for duplicate bond was made on Jan 2018. Finally they were able to generate duplicate bond in their system on Mar 2019. Bond was signed by LIC on May 2019 and my Agent collected on Jun 2019. So people be aware of the overall timeline of getting duplicate bond. Here is the below mail for the Grievance i raised. I am happy finally that my agent has the duplicate bond. "Dear Sir / Madam, Re: Complaint under Policy number xxxxxxxxx This has reference to your complaint Ref 1920046412 dated 29/08/2019 We would like to inform you that the grievance has been redressed and the redressal details are as below. Sir/Madam, Duplicate policy bond on the above policy was issued on 20.03.2019 and it was collected by your agent xxxxxxxxxxxxxx on 13.06.2019. With regards. We hope the matter is resolved to your satisfaction. If you have any further queries in this regard, please feel free to contact the Grievance Redressal Officer at the address given below: "
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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