Life Insurance Corporation of India [LIC] — repayment/ claim of policy no.[protected] under varishtha pension bima yojana

Address:

1602 Housing Tower ISB Campus Gachibowli, Hyderabad, Andhra Pradesh, 500032

Policy matured in nov. 2018. Do not want to renew for next 15 yrs due to ill health. I am in 76 yrs. Submitted application on 14/2/19 to policy issuing branch lic, d& branch, national ins bldg, s. V. Road, nagpur 440001 together with claim form duly signed on revenue stamp, original policy, id proof i. E. Copy of pancard & aadhar card,, hospital discharge summary, cancelled cheque for crediting amount to that account. There is no reply from branch. Reminded per mail and also complained to divisional grievance cell, lic, nagpur. I have no option to refer to their chairman or to ombutsman, when even their divisional grievance cell also does not bother to reply. Don't know where the matter stands.