Link Utsav — Payment deducted but order number and receipt not generated for HSRP

Hi,
I had applied for HSRP with Colour sticker for Maruti Suzuki-Celerio with No: OD05BF9567 Details were filled properly and the payment of Rs.735.58 was also made (Payment Id pay_KEvz00YhyNBQdd on 7th September, 2022 at 13:21:30 hours, Method UPI. But I haven't received any HSRP Order receipt from the portal which should be generated at same time. I have searched for the receipt with the vehicle number but there were also no records found.
Kindly resolve the issue for getting bill and order number, so that i will be able to fix HSRP in time.
Bira Kishore