[Resolved]  Livastar — Refund NOT received!

Address:Hyderabad, Andhra Pradesh, 500032

I had bought a Shirt on Livastar.com (Order No. 10225). But, the shirt's size did not suit me. When I enquired, they asked me to send the product back so that a refund can be processed. I had sent the product back and they have even acknowledged it. But, they haven't processed my refund till now. Despite repeated attempts to contact them, I haven't gotten any response in the past 4 months. A perfect SCAMSTER!
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Oct 13, 2016
Complaint marked as Resolved 
I was able to FINALLY connect with the Livastar Facebook team who promptly helped me with the refund. Finally got closure. Thanks to the team.
Complaint comments 


Sorry for the inconvenience caused. The refund has been processed with the transaction ID #[protected].

We're once again sorry for this experience, hope you'd give us once more chance to serve you better.
Hi, I haven't received any refund till now. Can you please provide any additional details of the transaction?
Sure Raghu, I can provide you the transaction reference number within 24 hours.
Hi, It has been almost a week since you said you have processed my refund but I still have NOT got it. Is this another way of showcasing that you attend to customer complaints by quoting some random transaction ID? It is an utter shame that you resort to cheating customers AND the general public who watch these forums. Don't you have a moral conscience at the least? Why do you even have to reply to such complaints when you have absolutely no intention of resolving them?
and to top it all you are operating from IIIT-Hyderabad campus. The institute should actually take note of the kind of cheating that is happening!
Over and above this, you have the temerity to be sorry and give you a chance for serving me once more.
Sorry Raghu, the transaction reference number is[protected].
Hey.. When will the money get credited boss? Now I don't care about the transaction reference details.
I finally was able to connect with the Livastar team few days back on Facebook, who promptly helped me by giving the refund. Thanks to the team. I waited patiently for over a year and it has paid off. Thanks, once again to the Livastar Social Team.
I had bought the brown double layer shirt from livastar. com so i had got a wrong product i want to return it and take it back my money hope u will help urgently bye
I had bought the Sky Blue Button Down Double Collar Shirt-XXL from livastar. com so i had got a wrong product i want to return it and take it back my money hope u will help me urgently, my
Order no. #[protected]

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