[Resolved]  Livepure — No response for refunding.

Address: Regd.Off: WZ-106/101, Rajouri Garden Extension, New Delhi-110027 GSTIN -07AAACR1132R2Z8
Website: www.livpuresmart.com

I am writing to express my deep frustration and disappointment with the ongoing issues I am facing with LIVEPURE. Despite multiple attempts to resolve the matter directly with them, I have not received a satisfactory response regarding the refund of my money and the cancellation of my RO water subscription.
Despite my repeated follow-ups and communications with their customer service team, I have not received any concrete information or actions taken to address my concerns. It is evident that LIVEPURE is not fulfilling its commitment to its customers, and I feel that my rights as a consumer are being disregarded.

Subject: Urgent: Complaint Against [Company Name] for Non-Refund and Subscription Cancellation Issue

To: [Consumer Complaints Department Email Address]

Dear [Consumer Complaints Team],

I hope this email finds you well. I am writing to express my deep frustration and disappointment with the ongoing issues I am facing with [Company Name]. Despite multiple attempts to resolve the matter directly with them, I have not received a satisfactory response regarding the refund of my money and the cancellation of my RO water subscription.

My account details are as follows:

Name: [Your Full Name]
Account Number: [Your Account Number]
Subscription Start Date: [Start Date]
Subscription End Date: [End Date]
I initially requested the cancellation of my RO water subscription on [Date of Cancellation Request]. However, [Company Name] has failed to process the cancellation and refund my money within a reasonable timeframe. This prolonged delay has caused me considerable inconvenience and financial distress.

Despite my repeated follow-ups and communications with their customer service team, I have not received any concrete information or actions taken to address my concerns. It is evident that [Company Name] is not fulfilling its commitment to its customers, and I feel that my rights as a consumer are being disregarded.

I am writing to you, the Consumer Complaints Department, in the hope that you can intervene and assist me in resolving this matter.
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Aug 30, 2023
Complaint marked as Resolved 
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    Regd.Off: WZ-106/101, Rajouri Garden Extension, New Delhi-110027 GSTIN -07AAACR1132R2Z8
    India
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