Livepure Complaints & Reviews

I have made the payment of INR 1948/- (Documents Disclosed) i.e. on 08/03/2024 for the Rental RO Water purifier along the the initial First month Subscription, after knowing the irregularities i have canceled the delivery of the product and Subscription on the Next Day itself i.e. on 09/03/2024. but till now amount has not been refunded....

I am writing to express my deep frustration and disappointment with the ongoing issues I am facing with LIVEPURE. Despite multiple attempts to resolve the matter directly with them, I have not received a satisfactory response regarding the refund of my money and the cancellation of my RO water subscription.
Despite my repeated follow-ups and communications with their customer service team, I have not received any concrete information...

Hi,
LivePure team is not responding despite giving several request for repair of water purifier .
The Complain raised on 26 th of May for non working of RO, But no one responding till now and tillnow the call is open, Call ID no: JS-[protected].
One of their rep has come and was asking money for repair where as we have AMC for the whole year.
The Concerned managers Raghavendra- [protected] and Area Manager Ravi-[protected]...

Pathetic service by Livepure. I have Platino copper model and the machine is under warranty. I paid ₹8000 for ACMC which is completely waisted. When I talk to customer care they have only one repeated answer that they are sorry for the inconveniences and the problem will be resolved soon. They don't understand the seriousness of the situation. In this hot summer I use to purchase water for my family on daily basis. I just want to know who...

It's a worst experience after having product of livepure. You are the top brand in the market but worst service provider. Executive comes for service behaves rudely and say JAHA COMPLAINT KARNA HAI KAR DO. It's seems that they have no nay attachment with your service policy. We are customer and can be switched easily to other service providers. Even RO is not functioning. Lodged the complaint also. But no one has attended. It shows your attachment...

I have an AMC period of 2 years of which in the first year I lost my one service due to service agent negligence and following that for the second year zero service are provided. considering the COVID either the service period should be increased or a refund should be given. The local agent simply avoids or pass all thing to talk with the company. It has been a now a month complaining with livepure and their service agent. This is the Lucknow...

Dear sir
मैंने दिनांक 4/4 /2021 को आपके कस्टमर केयर नंबर पर कंप्लेंट लिखा कर रखी थी इसके पहले काफी कंप्लेंट लिखी है लेकिन आपके कंपनी से किसी भी प्रकार का संयोग हमें नहीं मिलता आपके...

Very poor service, don't waste your time and money with product of this brand. Service of my ro is due for 6 months, even after six months they are not able to service my ro. I am giving details below for service request.

Call id is js-[protected] raised on 27-aug, 2019 - no one came
Call id is js-[protected] raised on 15 dec, 2019 - call is closed on 27 jan, 2020 by livepure without any service without sharing...

Very poor service, don't waste your time and money with product of this brand. Service of my ro is due for 6 months, even after six months they are not able to service my ro. I am giving details below for service request.

Call id is js-[protected] raised on 27-aug, 2019 - no one came
Call id is js-[protected] raised on 15 dec, 2019 - call is closed on 27 jan, 2020 by livepure without any service without sharing...

The water is leaking from all the places. I have tries atleast 4-5 times on customer care no, even after 10-15 mins... Call wait doesn't go thru and it disconnects.
Some how i feel disgusted with the customer service. Due to ater lekage i am not sure if the water is drinkable or not, pretty urgent situation for me but no response from customer care.

Hopefully this complaint will make them react fast.

Thxbr...

I have purchased live pure pepet pro.Which serial no is WAPEBPFVECBHV8N7. I have got free PM service along with product. i registered call for last service technician was came and check the product but he has destroy my indication panel of live pure. i call many him many times but he is not responding then i call area service manager he ensure that he has alien someone to resolve problem but i facing this problem lst 1 month but no one was...

I have logged 1st ticket in livepure on 1-07-18 ticket no was (JS[protected] which was closed without solution, when i called to customer care he provided Area Manger contact number (Nasim Khan -[protected] for escalation when i called him he was refusing to provide service because i have purchased AMC renewal from Madhyapradesh not from Dlhi NCR after a lot discussion and arguments he was ready to provide service .On 6th July enginner...

My service request no is js[protected]. For my service, rashtrapal tayade was assigned. I was called him so many times. He is neglecting for my service by giving different reasons live i am on holidays, my uncle admitted in hospital. He was given two different dates for service. Then i wait for him but he had not followed time. Till he had no provide service....

I have a livepure ro 2000+
I asked for a installation but that engineer installed wrongly and now i have water licking from ro. I called to customer care but then never help you anything.

Karnataka, electronic city 1 sales head zayed ([protected]) also not picked the call.
Engineer name is sidhu [protected], no one responding to my request.

When i called to executive she said (Shweta) i will arrange...

My livpure pape model is not working but after no.of times complaining to customer care (since 9.2.2016 to 28.02.16) and raipur headoffice..they are not proving service...still they are showing carelessness attitude..only showing sympathy.....