[Resolved]  Livspace Okhla — Unproffesionalism

Address:KAROL BAGH
Website:www.livspace.com/in

I paid an advance of 150000 here FOR project id 5177823
BEFORE PAYING THE ADVANCE AMOUNT EVERYTHING SEEMED REASONABLE...
now after paying the amount they are charging me 1.5 lakhs for false ceiling (without wooden work) and paintwork(without woodwork or panelling for 134 sq ft area...
i really thought the amount was too much so i thought of quitting the idea.
after about a month i asked my designer GEETIKA for tentative quotation(for which they use a software)...and on other hand i created a NEW PROJECT WITH ID 1050891..and asked for the quotations of same wardrobe. with same finishes...
somehow there was a difference of 30, 000 RUPEES in tentative quotations of 4-6"(w)X7'(h)X2'(D)
the one with new ID WAS 30k cheaper as they wanted a new client..
because i had paid 1.5 lakhs they were overcharging for false ceiling paintwork and wardrobes as well..
charging me just the double amount..
when i asked the designer GEETIKA AS to why this change happened she said that i had wrong intention because i created a new project id...
wow...i actually saved like 30k by doing so...she was overcharging me because i paid the advance amount..
I HAVE CALLED HER AND MESSAGED HER SEVERAL TIMES TRYING TO UNDERSTAND WHY THE WARDROBE WAS 30000 MORE BUT SHE HAS NO EXPLANATION AND HAS LEFT THE GROUP AS WELL..AS OBVIOUSLY SHE IS WRONG..
SHE IS SAYING SHE WILL NOT EXPLAIN ME WHY SHE USED 30000 MORE AMOUNT THAN OTHER DESIGNER...SHE IS SAYING SHE WILL EXPLAIN THE OTHER DESIGNER..
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May 11, 2022
Complaint marked as Resolved 
Company has paid my Money back
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    KAROL BAGH
    India
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