Longway — Inner tank leakage

On 19-october-2018, i ordered longway geyser from amazon (Invoice attached and geyser photo shared). Their company claims to provide me with a warranty for 5 years. However, just after 4 years, the geyser started leaking from the pipes and from the tank. I raised a complaint with over the phone to their customer service number, but no solution came out. i raised another complaint through link "http://espcrm.bridgetechnosoft.com/super-admin/complainlinkform.php" on 25 January 2022. on 25 January i received a call from longway india from number from their executive who also gave me his another number where i sent him videos for the leakage upon his request (Image shared) another number from where they are calling is "[protected]". I explained him the problem which i was facing from company's geyser and requested him to repair, as it's under warranty, however, he started convincing me to pay for my stainless steel tank and started to ask inr 2000 for which i denied and told him just to repair the same . For which he completely said no to cooperate and consistently asked for money even when it is under warranty for remaining 1 year . He started saying that the water which i use is hard water with higher tds the society where i live the tds of water is normal which resembles a good tds score. If longway has service provider which are this much money minded how could be customers satisfactory. Please take essential action against the company and this person who instead of helping the customer, for the same. And pls resolve my leakage problem as it is under warranty