Looks Salon — scalp damage due to extremely mishandled hair coloring routine and incorrect billing multiple times

South delhi looks salon is not a salon but a sham to loot people and damage their hair /scalp due to improper handling of chemicals and lack of training of these employees for the same. A day ago i got my hair colored at the salon and even after going for all the expensive treatments and a totally bill of ~25k, my scalp is so chemically damaged and was burning the whole time that i had to see a dermatologist but as shocking as it may sound this is not my only complaint. It's not just the scalp damage but everything about this salon shouts - don't come here ever again. There is no management whatsoever at this franchise. The owner of the franchise is never present and the manager is too lazy to respond to any of your queries and connects you with a hair stylist instead names 'happy' (Real name : mr. Mohan kumar as declared by him). This guy named happy - is extremely unprofessional. I have had certain pleasant experiences at looks salon but it is this franchise which is a total sham. Most of the times one notices that hair color professionals are often distinct for males and females but while my scalp was burning and i was calling happy - this guy was hair coloring men - and women alike at the same time which should generally not be an issue but this guy was handling like 8 people at a time and getting done even major things by the folks who are just assistants and meant to blow dry hair. While my scalp was burning and i asked the assitant - he didn't even know what product it was! When he called happy - he was busy with 5 other folks and no attention whatsoever was paid. By the time i could walk out of the salon it was too late and i had to suffer the damage. The untrained assistants who at other franchise of looks only are there to hold hair and blow dry and shampoo hair were made to mix and apply chemicals on hair at this salon! Not just my scalp but there are color stains on my neck and face alike and when i told happy - he was indeed disrespectful and unprofessional. On top of that i was short to medium lenvtj hair uptill only my shoulder and i was charged 10 k for just till shoulder length. The very next day when i called the salon to check the price they informed that it's 5000. This franchise is a sham and should be shut down. You guys don't ever go to this place
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