Loop Mobile — Bad Customer Service - Loop Mobile - Call Disconnected - Issue not resolved

Address:

Mumbai City, Maharashtra

Your all customer service executives disconnects the call an there is no one to monitor then why the calls are recorded????? and is there a quality team listening or monitoring this??? Just Because of the above issue I have done MNP for my one of the other no. [protected] I called loop mobile customer care by dialing 198 from my wife's SIM - [protected] to get the details of GPRS connection on my Android cell phone I tried it more than 10 times and after every frequently the call was disconnected & only two girls spoke with me and provided the alternate number via SMS to speak with their technical team to get the issue resolved i.e. internet on android, bu whenever I have called on the technical dept as well they say hello and disconnects the call or rather receive it and keep it a side. I don't know whether they want to resolve the issue of their customers. I have learnt that loop doesnot wants to provide customer service and their executives also not interested in resolving the issue. Hope this might help me and reach them. Regards, Nimish Gaonkar [protected]