[Resolved]  Loop Mobile — Balance deduction & no customer excutive giving right information

Address:

Thane, Maharashtra

Dear Concern, My name is Madhuri Mahale loop customer [protected] on yesterday 30rs Balance was deducted n when i was asking to customer care of loop they told me just ke it is not showing in our system it will not refunded. n today 1 customer care executive gave me such information about 10 ka gang offer. he just told me about how to activate it but didn't tell me that after activation of 10 ka gang plan your current plan will be deactived. and i had activated Rs. 57 Internet plan on today. this plan also the get deactivated. and again when i was calling them for asking this nonsense happing they just tell our senior executive will call u within 4 working hours. but i tell the ke transfer this call to your senior person they put my call on hold. Requesting you to look in to this case and try to tell them to give my refunds of Rs. 30 and Rs.57 Thanks & Regards, Madhuri Mahale