Loop Mobile — conversion of sim card postpaid plan to prepaid

Address:

Mumbai City, Maharashtra

Dear SIr, I have already submitted complaint in consumer forum for post paid to prepaid conversion.My phone no. is [protected].Still no action taken by Loop mobile in spite of contacting loop executive several times on toll free no..Their support is poor and they disconnects the line frequently.After giving complaints they always say that our representative will call.but nobody call and they always say your phone was unreachable or you did not pickup phone.But I have given 2 phone nos.Both no.s cannot be switched off or non reachable, or if they have called it will be in my phone logs.but it is not there. So basically they are lying. I am really fed up of this type of service.kindly guide me is there any way I can convert my post paid loop sim to prepaid?If not I have no option but stop using loop mobile services. Thanks & Regards, Jay Shah.