[Resolved]  Loop Mobile — Outgoing calls barred

Address:Mumbai City, Maharashtra

Today i received a call from your office asking about KYC details submission. I asked for Address of gallery in my area which the caller said only available address is of Dadar & Kurla. I asked for still nearby & suggested whether any gallery at Sion or Antop Hill to which he SMSed me the gallery address for Antop Hill. This was about 3.30p.m.At around 5.00p.m. I tried to make out going calls but recorded masasage suggesting service not available to me and contact Customer care. I tried phone for customer care but same massage still broadcasted. When I can not reach out to Custmer care from my BPL Mobile How can you repeat recorded massage to call Customer care. When you don't have gallery in area near by or not able to provide address of nearby gallery how can you block my outgoing without informing me. Please reply it urgently. Regds Nandkumar Khandelwal
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Aug 14, 2020
Complaint marked as Resolved 
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No mobile number provided hence we are unable to redress the complaint

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