[Resolved]  Loop Mobile — Rs 161 not refunding

Address:

Mumbai City, Maharashtra

Hello 1] This number had signal for initial 10 days when subscribed !! 2] Loop Says - As per records, the aforesaid account has been recharged on 04.05.2014 and therefore you have charged Rs.49/- for data usage under default and same is correct and genuine. We had recharged Rs 60 on[protected] & Rs 101 on[protected] on Loop number [protected] and not on[protected] ; for trying to activate Internet Pack by SMS and IVR mode on our own, but lost the same Rs 161 and not Rs 49 only in-spite of Data usage was not activated ??? 3] Loop Says - Therefore, we regret to advice you that we are unable to refund the amount deducted towards data charges. Astonishing ... why cant you refund ??? You can simply re-topup the amount in above number or reimburse back to the Bank ( Axis A/c ) from which you were funded above mobile account . You can also call us on [protected] from 9.15 am to 11.45 am till[protected] SHWETA PATHARE