Loop Mobile — unnecessary deduction of balances n worst services of loop mobile

My phone no is [protected].from the past 20 days one rupee is getting deducted from my balance...i have called customer care many times...they onlyhave a list of services which were activated on my phone... wallpaper, animation, video, games etc...i have not activated any of this services...n whn i tell them to deactivate it they dont do it...what kind of service is this???? this is my 2 nd complain regarding this...on 7 July I got a call from this no [protected] n thy told me that all my services would be deactivated...but its not happening...one rupee is still getting deducted...i have not activated any services thn y should I suffer?????? Now my balance is 21.06.. on monday 7 th my balance was 25.06... I called at 800 today n they told me that kal jo aapka one rupee deduct hua tha tab value pack activated tha.. thn I asked him that even today one rupee is deducted, he told me that " today which service is activated for that call me after some point of time as my system is not updated" I got this reply... kindly look into this matter again...solve th is as early as possible thank you!