| Address: | Mumbai City, Maharashtra |
My name is Babu Vithoba Vajarkar and my loop mobile number is [protected]. On my number some value added service was activated without my knowledge because of which my mobile bill shoot up like hell. First my outgoing services were stopped when it exceeded Rs. 1000. This put me in inconvinient situatiin. The service was restored after making payment of Rs. 1000. Again at the end of the month I had to pay Rs.550 more as monthly bill payment. So my total bill was Rs 1550, which normally ranges from 250 to 300.
When I called customer care number I was told to go to loop gallery for help and was told that I will be refunded the excess charges which were billed to me. After going to gallery, the VAS service was stopped but they gave me this email id and told me to write an email to you for refund.
As the VAS service was activated on my mobile without my knowledge, I request you to refund all the extra charges caused due to VAS. Please adjust the refund amount in the forthcoming bills.
Thanking you
Yours truly
Babu Vithoba Vajarkar
[protected]
Room 20, vivek niwas, opp chandan hospital,
Saibaug, village road, bhandup west.
Mumbai 400078 Was this information helpful? | 
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