Lotto Sport — complaint regarding lotto shoes

Address:

Aligarh, Uttar Pradesh

Hi team lotto,

I purchased a pair of lotto shoes before two months ago (On 21st june 2017) from your lotto store aligarh,

Which is under warranty of 1 yr but within a month it got damaged and not in condition to wear,

Quality of product always matter for any business growth though your impression is going far away from this situation,

Customer experience were also bad at your exclusive store as no proper attention to the customer given which increase customer dissatisfaction and not good for your brand value,

Please replace the product or refund my money otherwise i don't have any way except going consumer forum,

My details are attached herewith,

Name : rupin tandon
Product purchased : lotto shoes, size 8
Purchased date : 21-jun-2017
Purchase location : lotto store, aligarh
Amount : rs 1740/- (After discount)
Contact number : [protected]