Lotto Sport — uncomfortable shoes

Address: Pune, Maharashtra, 411045

Good folks at Lotto please pay attention,
I bought a pair of Lotto shoes on Friday 13th Apr 2018 from Lotto showroom at Baner, Pune, Maharashtra. The product code is SLPL-1002 (F7V[protected].
When I started wearing it from second day, the left shoes is giving pain while walking. Some hard part of the shoes is troubling me near the thumb.
I went to the showroom to complain the issue. The employees there said below things to me:
1.You should wear this shoes for 3-4 hours only.
- Shouldnt I wear a shoes full day? or should I carry 2 pairs with me? Isnt a shoes made for walking even 200 meters on floor?

2. You should try thick socks.
- So for the right side shoe also I am wearing a thin socks. Its not giving any trouble to my right leg.

3.We dont exchange discounted shoes.
- So are you selling bad quality material under Flat 50 % OFF or so?

So there is a definate problem in left shoe.
As per my information Lotto is a big brand. And due to such responses the brand value is going down by a lot of percentage.
They really need to take this into account.
+3 photos
Was this information helpful?
No (0)
Yes (1)
Lotto Sport customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lotto Sport
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    70
    Pending
    0
    Resolved
    29
    Lotto Sport Phone
    +91 95 5250 3227
    Lotto Sport Address
    B1/F4, Mohan Co-operative Industrial Estate, Mathura Main Road, New Delhi, Delhi, India - 110044
    View all Lotto Sport contact information