[Resolved]  Louis Phillippe — Loyalty Points

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When we buy products from reputed brand they provide you the loyalty points. You can use these loyalty points as per your convenience. You buy the products because you have gud faith on the company. I use Louis Phillippe products and they provide me loyalty points. This year when i go to buy the shirt i came to know that my loyalty points (worth Rs 1500/) were eaten by the company. I shocked by this as how they can eat the earned loyalty points. So i lost the faith on the Louis Phillippe brand. I requested the company to give my points back but they say they cannot. I understand that my complaint may be handled by an employee for whom his job is more important than my loyalty points. But when a customer lost the faith on the company, it is a hidden loss.