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LT Online Store — Not attending calls and not replying to mails?

I placed an order for printer The status of your order #[protected] .
i paid 97, 000/- using payu payment gateway.
i placed an order for epson printer l15160 model called their numbers many times and sent mails too but no response from them anymore. please process the refund tq
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LT Online Store customer support has been notified about the posted complaint.
Jun 15, 2021
Updated by sfx vfx no update yet?
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Even my money was not refunded
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