LT Online Store — Ordered on 19th Oct - and status is still Processing

addankirao

from Hyderabad, Telangana

Address:

https://ltonlinestore.com/

Hi, I placed an order on 19th October and the status is still showing for the last 9 days as "Processing". I sent atleast 4 mails asking them to cancel my order and give me back my money but till now no one responded. They have a big list of phone numbers and none of the phones they pickup. Yes but at 6:01 PM the phones have an automatic voice that they cannot take calls after 6 and gets disconnected.

Seeing so many complaints in this website I am really worried if they are any fake website.

Please look into it before we get into another big scam and losing our hard earned money.

Regards

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LT Online Store customer support has been notified about the posted complaint.

Oct 29, 2020

Updated by addankirao Thank you so much for your quick action. I hope they will get back on this one.

Nov 02, 2020

Updated by addankirao Hi, Could you please let me know what did you mean by "CUSTOMER support has been notified"? Does that mean you were able to reach out to the CUSTOMER service or LT Online? Or was a mail being sent to them like the way we send? The reason why I am asking this question is - if you are able to call them and reach out to the CUSTOMER service then we will get some confidence that this seller ### listens to atleast someone like you. I don't know how this seller is living and eating everyday... Shameful fellow giving trouble to so many and living at the cost of anxiety of so many buyers.

Feb 20, 2021

Updated by addankirao 19th Oct order placed
4 times cancel request sent over mail - no reply
12th Nov - they dispatched product - after approximately 23 days and I was in my native place so had to send back the product over phone
29th Dec - was the first mail that I received from them (70 days after I placed order)
Today is 20th Feb - and still they keep saying me that they will send coupon (almost 50 days after first acknowledgement of coupon).
Its 4 months after I placed the request and just few days less than 4 months after I requested for cancel and till now no refund.

How can I work/trust them? I want cash back, not coupon and their stupid products.

Please help me. Please help me.