LT Online Store — webcam not delivered even after a month

I booked a webcam with lt online store on 17th may (Order - #[protected]. Even after a month, i am just seeing the status as "processing". Customer care is pathetic and i have not been able to get anybody online though i have been trying to reach someone for the past 20 days. I have sent 6 or 7 mails to the email id but didn't receive any response. I have sent a final seeking cancellation of order and refund of the amount. Very horrible experience and pathetic service. I am looking for a way to get my amount back.
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    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
    +91 22 2265 5555
    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
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