I have ordered a saree of cost ₹1499/- on 18march 2019 on lt fab app. But the saree i got was absolutely different to the one i have order, the saree is of poor quality. I have called them a 100times but they neither lift my call nor responded. When i tried to write review on the product i ordered i used to get an icon that your review is submitted but i can't see my review under the product reviews, by this i understood that the whole app was fake, the reviews were fake, the products are also fake. This app is a big fraud. As there was no return policy mentioned in the app which should be mandatory, i have returned the saree by courier to the address they have mentioned in the app and the returning of saree by courier costed me ₹150/-. I thought everything will be clear and i will get back my paid money and courier charges too, but instead of refunding my money into my bank account they refunded it into the lt fab account wallet, which means you will never get your original money back but you can get any other product as exchange. So to speak about this issue i have called the customer service representatives, these representatives will never lift the calls of the number you registered in the app so obviously they didn't lift my call when i rang from my app registered number and when i called from another mobile number of mine now they lifted my call and gave me a phone number and said me to contact that number, when i dialed the number i have come to know that was a wrong number. They just made me a fool.
This is how the online app store lt fab had humiliated and prone me to mental torcher. So i am here to ask you to take strict action against lt fab app and make sure that they refund my money including courier charges into my bank account. Was this information helpful? |
Request to everyone plz shop from reputed online shopping site