[Resolved] Lucknow University — application fees deducted twice. not yet refunded as promised. | |||||
Sir/madam, Application no. [protected] Jahnvi srivastava This is to inform you that, due to any technical problem in lucknow university site, the payment of my application form was deducted twice with the amount of rs. 800. On completing the first payment, it showed payment failure but the amount the deducted from the bank account. Due to this payment status, i tried again with another debit card, with the same result of payment failure status. The amount was deducted from this account as well. On calling helpline the next day, i was told that it would be updated soon. Now the transaction shows successful and payment receipt is generated. But the other amount has still not been reimbursed. The transaction details on the mini statement of both the bank account shows the amount of rs 800 has been debited to lucknow university. I am attaching some relating files to check that the amount is transected to lucknow university. Kindly fix this issue soon and reimburse the amount. Thank you, Jahnvi srivastava Contact no. [protected] Was this information helpful? | |||||
Sep 8, 2017 Complaint marked as Resolved I just recieved a mail from email id : " [email protected] " that I need to contact the Head Ofice of Lko University. But i couldn't contact them . the contact number given is not genuine, Lucknow University customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Sir /madam
This is to inform you that, due to any technical problem in lucknow university site, the payment of my application form was deducted twice with the amount of rs. 1000
On completing the first payment, it showed payment failure but the amount the deducted from the bank account.
Due to this payment status, i tried again with same debit card, with the same result of payment failure status. The amount was deducted and form showing unfilled.
On calling helpline they said they discontinued this course and when i ask for refund they transfored call here and there.
I request you to take possible action asap pr i will take some legal action.
I am attaching some relating files to check that the amount is transected to lucknow university. Kindly fix this issue soon and reimburse the amount.
Thank you,
Akansha gulati
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This is to inform you that, due to any technical problem in lucknow university site, the payment of my application form was deducted twice with the amount of rs. 1000
On completing the first payment, it showed payment failure but the amount the deducted from the bank account.
Due to this payment status, i tried again with same debit card, with the same result of payment failure status. The amount was deducted and form showing unfilled.
On calling helpline they said they discontinued this course and when i ask for refund they transfored call here and there.
I request you to take possible action asap pr i will take some legal action.
I am attaching some relating files to check that the amount is transected to lucknow university. Kindly fix this issue soon and reimburse the amount.
Thank you,
Akansha gulati
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+91 52 2274 0086
University Rd, Babuganj, Hasanganj, Lucknow, Uttar Pradesh, India - 226007
Kindly provide me the head office contact number which is genuine, so that i can furthur process my refund.