Lucknow University — lucknow university application fees deducted twice. not yet refunded as promised.

Address:	Lucknow, Uttar Pradesh, 226028
Website:	http//www.lkouniv.ac.in

Sir/madam,

Application no. [protected]

Name of applicant: jahnvi srivastava

This is to inform you that, due to any technical problem in lucknow university site, the payment of my application form was deducted twice with the amount of rs. 800.
On completing the first payment, it showed payment failure but the amount the deducted from the bank account.
Due to this payment status, i tried again with another debit card, with the same result of payment failure status. The amount was deducted from this account as well.

On calling helpline the next day, i was told that it would be updated soon. Now the transaction shows successful and payment receipt is generated.

But the other amount has still not been reimbursed. The transaction details on the mini statement of both the bank account shows the amount of rs 800 has been debited to lucknow university.

I am attaching some relating files to check that the amount is transected to lucknow university. Kindly fix this issue soon and reimburse the amount.

Thank you,

Jahnvi srivastava

Contact no. +91-[protected]