Lucknow University — Refund of entrance exam fee deducted twice from my account

Address:	LUCKOW UNIVERSITY main building, University rd,Babuganj,Hasanganj lucknow, U.P., 226007
Website:	www.luonline.nic.in

Sir on 18 march 2020 i filled a bled entrance exam form of lucknow university for which i paid an amount of 1600. That amount got refunded in my account on 16 april 2020. Due to fear of rejection of my form when i contacted the university helpline no. They told me to pay the fees again and for which the activated the link. I paid the fees again on 20 april 2020. But sir on june 20, 2020 the 1600 rupees that i got as refund also got deducted from my account. So sir for a single form university take fees twice from me. When i contacted the relevant person dealing the issue in the university they told me that you will get the refund and wait for that. I waited for that. But sir when i visited physically to the university they told me that all refund is already processed, but i didn't get any. I submit a complaint regarding this to the with the statement of my account on 26 feb 2021. But sir till now they didn't refunded my amount. And also the relevant faculty is not recieving the call. Pls help sir