Address: | Mumbai City, Maharashtra |
I placed my 1st ever order on sep 6th. I kept checking the order status daily bcoz the pdt was needed for my wedding. On 7th the status was updated to shipped and on 10th the status still showed as shipped, so i called the customer care and i was informed the pdt returned to warehouse bcoz i didn't receive it, when in fact the delivery guy never contacted me or came to deliver nor did i get any update from lulu. The funny part is the status update was made after several calls from my end to customer care. I am very disappointed with the lousy service. I trusted to buy something for my wedding from a online site and learn my mistake. This was the first and last time and i will go ahead my uninstall the app and delete my account. Was this information helpful? |