| Address: | M/s Luminous Power Technologies Pvt. Ltd. No 862 8th block koramangala extension 80 feet road Bangalore, Karnataka | | Website: | www.luminousindia.com |
I bought a Luminous RC18000ST+1100 on 8th March 2021. Even before 3 months, it started malfunctioning. It is not giving any backup, when the power goes off, the system goes off. I made a complaint on 31st May, 21 over phone, and also through mail to their customercare. I got a confirmation of the complaint through SMS. Since service engineer turned up even after two days, I started following up with their customer care centre. Every time they promised to depute service engineer, but it has not happened even today, i.e. after 6 days. Now I am fed up calling their customer care every morning.
Complaint No. [protected]
I WOULD REQEUST EVERYONE NOT TO BUY LUMINOUS PRODUCTS SINCE THEY GIVE NO AFTER SALE SERVICE.
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