Luminous Inverter Complaints & Reviews
Complaint about luminous Eco wat + 1050
Hello,
I had given a complaint about luminous Eco wat + 1050 on April 14th. It's been almost a month and no one reached out to me. When I call customer care, they just keep saying, "we forwarded your request to our escalator".
Previous Complaint Number: [protected], [protected]
New Complaint Number: [protected]
Complaint registered mobile number - [protected]
Already contacted [protected]@luminousindia.com but same response from them as well.
Please look into this ASAP, Waiting for your response.
I had given a complaint about luminous Eco wat + 1050 on April 14th. It's been almost a month and no one reached out to me. When I call customer care, they just keep saying, "we forwarded your request to our escalator".
Previous Complaint Number: [protected], [protected]
New Complaint Number: [protected]
Complaint registered mobile number - [protected]
Already contacted [protected]@luminousindia.com but same response from them as well.
Please look into this ASAP, Waiting for your response.
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Luminous RC18000ST+1100
| Address: M/s Luminous Power Technologies Pvt. Ltd. No 862 8th block koramangala extension 80 feet road Bangalore, Karnataka |
| Website: www.luminousindia.com |
I bought a Luminous RC18000ST+1100 on 8th March 2021. Even before 3 months, it started malfunctioning. It is not giving any backup, when the power goes off, the system goes off. I made a complaint on 31st May, 21 over phone, and also through mail to their customercare. I got a confirmation of the complaint through SMS. Since service engineer turned up even after two days, I started following up with their customer care centre. Every time they promised to depute service engineer, but it has not happened even today, i.e. after 6 days. Now I am fed up calling their customer care every morning.
Complaint No. [protected]
I WOULD REQEUST EVERYONE NOT TO BUY LUMINOUS PRODUCTS SINCE THEY GIVE NO AFTER SALE SERVICE.
Complaint No. [protected]
I WOULD REQEUST EVERYONE NOT TO BUY LUMINOUS PRODUCTS SINCE THEY GIVE NO AFTER SALE SERVICE.
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Inverter back up problem not attended by company
| Address: Saraswatipur Balasore Odisha |
Inverter back up not more than 3 hrs. Its is of 2 years and under waranty. Despite raising repeated complain, service centre not attend my complain. I approached cust care as well as local service care but no response since 1 week of complain registration. Details as follows:- complain no - [protected] dtd 22 Sep 20. Mob [protected]
Submitting for ur early response plz
Regards Sanjib Behera..Balasore Odisha...
Submitting for ur early response plz
Regards Sanjib Behera..Balasore Odisha...
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luminous inverter under warranty no one come to solve the issue
| Website: Luminus care |
I have cmplaint registered on 14/105/2020, the complaint ref [protected], three weeks already over, no one attended the complaint so far
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inverter not working for the past one month already complained
| Address: ooty chakravarthy thuhill maaligai, 24,commercial road,ooty, 643001 |
This is to your kind information we are suffering a lot b cause o[censored]ps not working which has been already handed over personally to your service engineer at coimbatore but not rectified and i made a call log on 22.02.2019
But till date this problem is not solved complain number [protected] when ever i call him he says he will come but till date this problem not cleared we are a textile shop using this for emergency purpose which has to cleared with immediate effects do the need full to clear immediately with out no breathing time for me and your end expecting your conformation
But till date this problem is not solved complain number [protected] when ever i call him he says he will come but till date this problem not cleared we are a textile shop using this for emergency purpose which has to cleared with immediate effects do the need full to clear immediately with out no breathing time for me and your end expecting your conformation
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luminous - complete waste inverter
| Address: Kottayam, Kerala, 686514 |
| Website: www.luminousindia.com |
Luminous zelio ups was sold to me saying i would get a minimum 12 hour battery backup on 26th january 2017. They installed it at my house on 27th january 2017. Within a month this device stopped working well. I could not accept a ups that powers not even 2 lights for 10 minutes. I had to take up a generator for a function, on 24.02.2017, despite having inverter. I registered complaint. I registered several complaints again at the agency called emfore technologies m. C. Road, kottayam, kerala (Luminous dealers & distributors - kottayam, alleppey, pathanamthitta) - www.emforetechnologies.com
. I could see that they closed my complaints within 24 hours of registration. It was told by them that luminous closes my complaint.
After an enquiry at agency they told me that, only luminous care would know about if an engineer would come. The engineer who came in the month of november 2017 told me that the ups system is faulty and battery is weak. He left saying they do not have stock right now and thus closed my complaint. On 21.11.17 i registered a complaint in the number [protected], on 13.12.17 i registered complaints in the number [protected] and on 22.12.17 in the number [protected].
But no one came and nothing happened. It was summer months again and whenever electricity went off the system beeped so high as if there was a catastrophe in the house. Still no one came and nothing happened and the whistling continued. Even though i had told the agency the first month that the supplied system was faulty, he replaced only one battery after pestering behind him for many months. Due to aging problems, it is really difficult for me to go and visit the agency every month to ask to replace my inverter system. I understand that luminous do not want to repair my ups system before the warranty period ends. I believe as a customer i have some rights to be taken care and since i have the reports i could use it to file in court.
. I could see that they closed my complaints within 24 hours of registration. It was told by them that luminous closes my complaint.
After an enquiry at agency they told me that, only luminous care would know about if an engineer would come. The engineer who came in the month of november 2017 told me that the ups system is faulty and battery is weak. He left saying they do not have stock right now and thus closed my complaint. On 21.11.17 i registered a complaint in the number [protected], on 13.12.17 i registered complaints in the number [protected] and on 22.12.17 in the number [protected].
But no one came and nothing happened. It was summer months again and whenever electricity went off the system beeped so high as if there was a catastrophe in the house. Still no one came and nothing happened and the whistling continued. Even though i had told the agency the first month that the supplied system was faulty, he replaced only one battery after pestering behind him for many months. Due to aging problems, it is really difficult for me to go and visit the agency every month to ask to replace my inverter system. I understand that luminous do not want to repair my ups system before the warranty period ends. I believe as a customer i have some rights to be taken care and since i have the reports i could use it to file in court.
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poor service of luminous inverter technician
| Address: Kolkata, West Bengal |
I booked a complaint against the non working of the inverter of LB575., Complaint no. [protected] on 18th May, 2018.after callin several time, they send technician on 21st May, 2018. He told that it was ok, only one switch was problematic and as he took service charge of Rs 250/- for that. As old lady was staying in home at that time (afternoon), she can't able to check properly . He also called menand informed that there is no problem in inverter, and due to the switch problem, it was like that. We were out of station and when we.reached, observed that nothing was corrected by the service engineer. Inverter was not working. It was not charged and during load shedding, it was not working..We tried to called customer care several time to complaint against the service, the customer care executive reject to take the complaint. After taking the service charge from us, they have not done their eorl and when we try to complant, they are refusing to take the complaint and not interested to repair the inverter.
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non-reliable inverter
| Address: Bangalore, Karnataka, 560064 |
I brought luminous zilo 1100 4 month before and it stopped functioning now. Can't believe such quality with such a big brand. I am struggling since past 4 days with customer support & their manager to get the inverter replaced.
Engineer scheduled the visit but didn't turned up.
Luminous: a poor quality with a irresponsible customer support.
Thanks,
Anuj
[protected]
Engineer scheduled the visit but didn't turned up.
Luminous: a poor quality with a irresponsible customer support.
Thanks,
Anuj
[protected]
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Fan not working, Inverter temperature is increase.
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Resolved
Resolved
Inverter not working, luminous not responding
| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
Hi there,
this is to inform you all that . i had purchased inverter of 1600 va in july 2014 which is still under warrenty
and in april i am facing problem with the inverter, it is not working .
on 25-05-16 i did complaint obt the product . and i was assured that the engineer will come for the visit in 2 days, but still no one has come to see the product 5 days have gone and there is no one to help me out with the problem.
on 3rd also i did coplain abt the product but still did not recieved a valuable feedback.
kindly see into the matter
this is to inform you all that . i had purchased inverter of 1600 va in july 2014 which is still under warrenty
and in april i am facing problem with the inverter, it is not working .
on 25-05-16 i did complaint obt the product . and i was assured that the engineer will come for the visit in 2 days, but still no one has come to see the product 5 days have gone and there is no one to help me out with the problem.
on 3rd also i did coplain abt the product but still did not recieved a valuable feedback.
kindly see into the matter
Dec 11, 2017
Complaint marked as Resolved Verified Support
May 05, 2016
Intex Technologies Customer Care's response Request you to kindly share the contact details so that we can reach you.
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Resolved
Resolved
inverter not repaired well
| Address: West Delhi, Delhi |
Dear Sir,
This has been a nighmare to get my Luminous inverter repaired from Luminious instead of nearby local shop.
My inverter showed some black smoke and I immediately took it to Luminious inverter service center at Mayapuri.
Inverter was repaired by next day; they chnaged some part and charged me Rs 800/-.
Very next day I went on office tour and got a cpomplain from home that battery is now dead. We asked Tyagi ji and a service engineer visited; who advised that battery needs to be chnaged.
We changed battery. But after some time again it stopped working. Another engineer visited and advised to send to repair centre as there was no out put. And provided us another (faulty) replacement inverter which also used to malfunction.. (used run on battery even if electricity resumes).
Later finally got the repaired inverter about 15 days back. Which I had to disconnect as it was not charging the battery. And continously making beep sound once in every half an hour. It only worked well (but with sounds) for 7 days.. And then Battery drained.
MEANS IT WAS AGAIN NOT CHARGING THE BATTERY.
Can you help and advise if this is right kind of service I received and what can be the solution to this? If Luminious cannot repair my inverter; I request you to help me get back my money & I shal purchase a new inverter..
Regards,
Munish [protected]
This has been a nighmare to get my Luminous inverter repaired from Luminious instead of nearby local shop.
My inverter showed some black smoke and I immediately took it to Luminious inverter service center at Mayapuri.
Inverter was repaired by next day; they chnaged some part and charged me Rs 800/-.
Very next day I went on office tour and got a cpomplain from home that battery is now dead. We asked Tyagi ji and a service engineer visited; who advised that battery needs to be chnaged.
We changed battery. But after some time again it stopped working. Another engineer visited and advised to send to repair centre as there was no out put. And provided us another (faulty) replacement inverter which also used to malfunction.. (used run on battery even if electricity resumes).
Later finally got the repaired inverter about 15 days back. Which I had to disconnect as it was not charging the battery. And continously making beep sound once in every half an hour. It only worked well (but with sounds) for 7 days.. And then Battery drained.
MEANS IT WAS AGAIN NOT CHARGING THE BATTERY.
Can you help and advise if this is right kind of service I received and what can be the solution to this? If Luminious cannot repair my inverter; I request you to help me get back my money & I shal purchase a new inverter..
Regards,
Munish [protected]
Aug 14, 2020
Complaint marked as Resolved View replies
luminous inverter battery — not received original battery
myself vijay verma actually there was some problem in my battery cells and i handover my battery to SIM TEL COMPUTER, M.P NAGAR branch bhopal(M.P) but after a month executive came to my shop for delivering my battery but the battery is not mine, that he is giving me someone other battery and there were saying if some problems occur in the battery then we will cooperate u.so kindly help me regarding this matter.VIJAY VERMA
[protected]
luminous inverter battery — Sub: Regarding faulty Battery
Dated : 28 September, 2010To,
The Company Head
M/s. Luminous Power Technologies Pvt. Ltd.
Sub: Regarding faulty Battery
Sir,
I Sanjay Tomar, I had bought one inverter battery from M/s. Shyam Electronics Karaval Nagar, Delhi on dated 13/04/2010. The battery type was 16000. After one month battery was creating problem then I contacted the customer care. After lodging two complaints, service engineer came and he inspected the battery working. After inspection he realized the battery had a manufacturing defect and battery have to carry to factory for rectifying the problem. Then he again came on 30/05/2010 and picked the battery for repairing/replacing to the factory & installed a service battery as a standby option. The Battery picking CHALLAN NO. 2732 & the service battery no. is 288.
Still after 4 months we had not received the correct battery from the company. So, I had contacted the customer care on 15/09/2010 and filed a complaint regarding the above matter. The complaint number was DL525984 nothing happens, then again I had lodged complaint on 20/09/2010, and complaint no. was DL742971. Then on 20/09/2010 service engineer came and inspected the battery and he found that battery was not replaced and the standby battery was also not working. The service engineer who inspected the same is Mr. Yashadutt Sharma and he gave me Service Report no. DL/SR 453816 and Job no. 1651739.
Now, nothing happens and I am still waiting for the correct battery. I had again complaint on 24/09/10 and 28/09/10 ant complaint no. is DL 745463 and DL 747072.
Sir, I am totally harassed from your company and I don’t know to whom I will contact for solving my problem. I had contacted Ms. Pooja [protected], Mr. Ravinder [protected], and Mr. Anand [protected], Mr. Santosh [protected]. Now nobody receives my phone call.
So, I am planning to lodge an official complain in consumer court otherwise solve my problem with immediate effect.
Regards,
Sanjay Tomar
B-63, Phase I,
Gali No. 5,
Shiv Vihar, Karaval Nagar, Delhi
M- [protected]
Dear sir,
The engineer visited us today and advised that beep sound was due to non charging behaviour of inverter and that is the reason battery also drained out.
So, he checked and replaced the faulty fuse to make it work & appears the inverter shall be now charging our bettrey well. Which will be confirmed in a a week's time or so.
Thanks to Luminious for a prompt action now.
And looking forward for the same service from you guys.
regards,
Munish
[protected]
The engineer visited us today and advised that beep sound was due to non charging behaviour of inverter and that is the reason battery also drained out.
So, he checked and replaced the faulty fuse to make it work & appears the inverter shall be now charging our bettrey well. Which will be confirmed in a a week's time or so.
Thanks to Luminious for a prompt action now.
And looking forward for the same service from you guys.
regards,
Munish
[protected]
Same problem here
I bought Luminous 800 UPS SINE 800Va 2012
faced similar problem after replacement of motherboard for which they charged 1200 rupees here in hyderabad and after that it making beep sounds every other minute even on main supply it shows as UPSon and runs on battery power and then switches back to main supply every minute while beeping whenever it does so.
and when there is no power it shows that its on mains on and smart charging the battery without any output even if I disconnect from the power source it shows that its charging ang Mains on without any out put.
Luminous Care doesn't care for their customers even this mail Id [protected]@luminousindia is just like call center number not even a autoreply of the mail receipt till now
Think had suffered enough and wasted all the time and money in buying the ups and the repair bill of 1200 Rs which didn't even work 12 hours and would not not want this to happen to any one in future
They dont bother to inspect it before delivering it and refuse to own responsibility if it doesnt work after the serviceI
And I hope and pray you will take action against the service centers recklessness
Serial:B2G15P[protected]; JOB SHEET NO:JS147HYD001779; GRN NO:GR147HYD000117; DATE:[protected]
RegardsJanata Reddy
I bought Luminous 800 UPS SINE 800Va 2012
faced similar problem after replacement of motherboard for which they charged 1200 rupees here in hyderabad and after that it making beep sounds every other minute even on main supply it shows as UPSon and runs on battery power and then switches back to main supply every minute while beeping whenever it does so.
and when there is no power it shows that its on mains on and smart charging the battery without any output even if I disconnect from the power source it shows that its charging ang Mains on without any out put.
Luminous Care doesn't care for their customers even this mail Id [protected]@luminousindia is just like call center number not even a autoreply of the mail receipt till now
Think had suffered enough and wasted all the time and money in buying the ups and the repair bill of 1200 Rs which didn't even work 12 hours and would not not want this to happen to any one in future
They dont bother to inspect it before delivering it and refuse to own responsibility if it doesnt work after the serviceI
And I hope and pray you will take action against the service centers recklessness
Serial:B2G15P[protected]; JOB SHEET NO:JS147HYD001779; GRN NO:GR147HYD000117; DATE:[protected]
RegardsJanata Reddy
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Resolved
Resolved
not working
| Address: Cuddalore, Tamil Nadu |
luminous inverter875va
Aug 13, 2020
Complaint marked as Resolved View replies
luminous inverter 800va — no service provided or replace the inverter under guarantee period
siri have purchased a new invertor of luminious 800VA in Nov 09 . it will not provide backup more than 2 1/2 hrs. i have call no of times to luminious service centre at jammu all that time they told ok sir we are sending our representative to you for replace ment of invertor card but till now there is no replace ment on the subject
Inverter :- 1500 VA,
Slno:- B2CLFF[protected]
Sagar Battery Agency,
Tuni [protected].[protected].
Slno:- B2CLFF[protected]
Sagar Battery Agency,
Tuni [protected].[protected].
THE SERVICE CENTER OF LUMINOUS INVERTER IS NOT HEARING MY COMPLAINT. I HAVE SUBMIT MY COMPLAINT BUT HE IS NOT GIVING PROPER SERVICE. SO PLEASE GET MY INVERTER REPAIRED. AMIT MOB [protected],[protected]
One year before I purchased the luminus inverter it is not working past one week please send your servcing person and solve the problem
P.Uthandi
1549 sector 10A
near polish station
Gurgaon
Mobile : [protected]
P.Uthandi
1549 sector 10A
near polish station
Gurgaon
Mobile : [protected]
I got my inverter repaired from your service center at Ahmedabad, but by mistake we paid Rs. 500.00 extra and the service personal excepted that on phone but as on date that amount is not reimbursed that amount even after several reminders to your service center at ahmedabad, The name of the person is Mr. Amit Mistry
I made a complain regarding my inverter not working
complain no dl 723264 dated[protected] my
mob [protected].but sorry to say no body atteding this complain til this time pls look this type of your service you people are providing to the customer
pls let us suggest what i have to do, so that i may get good service
my inverter 800va sinewave along with battery of yr comp. are under warantee period
date of purchased sept 2009
reecha Singh
C 1791 Sushant Lok 1, Gurgaon
mob [protected]
complain no dl 723264 dated[protected] my
mob [protected].but sorry to say no body atteding this complain til this time pls look this type of your service you people are providing to the customer
pls let us suggest what i have to do, so that i may get good service
my inverter 800va sinewave along with battery of yr comp. are under warantee period
date of purchased sept 2009
reecha Singh
C 1791 Sushant Lok 1, Gurgaon
mob [protected]
luminous inverter not working
i logde the complain on your complain cell complain no Dl 723264 dated[protected] and i was told to attend the complain within 24 hrs but sorry to say till date and time no body came to attend the faulty inverter.this inverter is under warranty period
dated of purchased Sept 2009
Reecha Singh
C 1791 Sushant Lok 1, Gurgaon haryana
[protected]
i logde the complain on your complain cell complain no Dl 723264 dated[protected] and i was told to attend the complain within 24 hrs but sorry to say till date and time no body came to attend the faulty inverter.this inverter is under warranty period
dated of purchased Sept 2009
Reecha Singh
C 1791 Sushant Lok 1, Gurgaon haryana
[protected]
I Have purchase Luminous Inverter From retail counter, after few months, its got problem, after complaint with STD paid calls one engineer has com and said your inverter is under warranty but its burn we will charger R. 1100/- after that i have complaint with our shopkeeper he is helpless, still i am suffering from your service. After some complain some one has given no.[protected]. i am calling again and again on this no. but its busy busy.
What type of you people is offering, i am fedup, please help me and send a eng. for Solution.
Inveter Sr. No. B5GL3L[protected].
Complain No. 9 N[protected].
Complain No.
What type of you people is offering, i am fedup, please help me and send a eng. for Solution.
Inveter Sr. No. B5GL3L[protected].
Complain No. 9 N[protected].
Complain No.
Hi Anand, at the outset please accept our apologies for any inconvenience caused to you. It is always our sincere endeavour to ensure complete satisfaction of our customers. We request you to please share you contact details to sort your problem soon.
Dear Anand,
Kindly share your contact detail with us in order to serve you our services.
In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
Kindly share your contact detail with us in order to serve you our services.
In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
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| Address: Ghaziabad, Uttar Pradesh |
I have purchased Luminous Inverter in 2010,warranty period has expired .Now my inverter is not charging battery I asked the person from I purchased the same, he asked that I will send the company's engineer to check this compliant, your company's person come & replaced one plate ,and demanded Rs. 800/- & kept the original plate with him that the same will be deposited in the company. Kindly conform the above as it is as...
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Resolved
Resolved
not charging
| Address: Karnal, Haryana |
inverter not charging
Aug 13, 2020
Complaint marked as Resolved View replies
Dear Sukhbir,
I hope your query has been resolved. In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
I hope your query has been resolved. In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
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Resolved
Resolved
regarding problem in inverter
| Address: Mansa, Punjab |
r/s
i purchase two sets of luminous inverters and batteries frm local dealer. one inverter of them giving a problem from starting date. i complaint many tyms to local dealer but there is no satisfactry response from them.. i am tottaly fed up from service.. pls solve my problem....
regards
mahesh kumar
mansa
punjab
[protected]
i purchase two sets of luminous inverters and batteries frm local dealer. one inverter of them giving a problem from starting date. i complaint many tyms to local dealer but there is no satisfactry response from them.. i am tottaly fed up from service.. pls solve my problem....
regards
mahesh kumar
mansa
punjab
[protected]
Aug 13, 2020
Complaint marked as Resolved View replies
Inverter — problem in inverter
i had bought an inverter.Installed in 53-b Model Town Ex,ludhiana.I am not satisfied because when ever light goes and comes back it start to get trip again and again for more than 20 minutes.When i bought it new it was alright, no problem was there.Due this tripping my water RO system and refrigerator has also got damaged.When i switch it off then there is no fluctuation but when it is in on position it starts tripping.Kindly check the problem....................... Hi Mahesh, at the outset please accept our apologies for any inconvenience caused to you. It is always our sincere endeavour to ensure complete satisfaction of our customers. Your query has been forwarded to concerned department. Our team will get back to you soon on this. Keep watching this space for more updates. Thank you.
Dear Mahesh,
I hope your query has been resolved. In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
I hope your query has been resolved. In case you have any concern, please contact us at our Customer Care:
Toll free[protected]
[protected]
Tel.:[protected]
Email: [protected]@luminousindia.com
Thanks & Regards,
Team Luminous
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Resolved
BATTERY NOT CHARGING AND ABNORMAL NOISE IS COMING FROM IN SIDE
| Address: Gautam Buddha Nagar, Uttar Pradesh |
ELECTRIC SUPPLY NOT COMING , BATTERY NOT CHARGING AND OUT GOING SUPPLY DEAD, ABNORMAL NOISE COMING FROM INVERTER
Aug 13, 2020
Complaint marked as Resolved View replies
Hi S.C Gaur, at the outset please accept our apologies for any inconvenience caused to you. It is always our sincere endeavour to ensure complete satisfaction of our customers. Please provide us your contact details, so that our team can contact you. Keep watching this space for more updates. Thank you.
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Resolved
Resolved
Complain : Luminous Inverter
| Address: East Delhi, Delhi |
Dear Sir/Madam,
I had purchased a Luminous Inverter (Model No. 13C845B1076920 ) on DATE 10th June 2012 from
DEALER NAME & ADDRESS. Venus Glass & Automobiles Pvt. Ltd. (Bhajanpura)
F-610 Main Wazirabad Road, Khajoori Khas
My invoice/bill no. is VEBH/351 .
Complain No : 57590
Even after 2 days of installation the battery did not charge, So I called the Luminous customer care department and they sent an engineer at my home and he fixed the it but after he left the home again same problem occurs i called him and he came back and told me that he will change some plates of invertor tomorrow and after 2 days he changed it.
But Now again I am facing the same problem. I again complained to your customer care department and they sent the same person and he told me that he gave his feedback to his senior and the senior told me that the company will replace the product next day. But it being 2 days and no communication i get from your company side
I am very disappointed and feeling mentally tortured after purchasing your product as the inverter is brand new and only 2 days after purchasing the product I am facing problems. Your inverter was meant to provide relief from the power cuts but it is not doing that instead adding to my problems.
I now request you to replace my product which I feel is faulty and causing troubles.
Today i got more upset when i called to your person and asked about my complain status and he told me that Sir your complain has CLOSED. How is it possible here Customer is facing problem and waiting for solution and you have CLOSED that complain. Are your engineers giving you wrong feedback ????
NOTE : I have also written my problem before to you but i did not get any action on that mail if this time i will not get any solution of my problem then i m sorry to say that i will go for consumer court.
Regards
Rajeev Pandey
Mobile: [protected], [protected]
I had purchased a Luminous Inverter (Model No. 13C845B1076920 ) on DATE 10th June 2012 from
DEALER NAME & ADDRESS. Venus Glass & Automobiles Pvt. Ltd. (Bhajanpura)
F-610 Main Wazirabad Road, Khajoori Khas
My invoice/bill no. is VEBH/351 .
Complain No : 57590
Even after 2 days of installation the battery did not charge, So I called the Luminous customer care department and they sent an engineer at my home and he fixed the it but after he left the home again same problem occurs i called him and he came back and told me that he will change some plates of invertor tomorrow and after 2 days he changed it.
But Now again I am facing the same problem. I again complained to your customer care department and they sent the same person and he told me that he gave his feedback to his senior and the senior told me that the company will replace the product next day. But it being 2 days and no communication i get from your company side
I am very disappointed and feeling mentally tortured after purchasing your product as the inverter is brand new and only 2 days after purchasing the product I am facing problems. Your inverter was meant to provide relief from the power cuts but it is not doing that instead adding to my problems.
I now request you to replace my product which I feel is faulty and causing troubles.
Today i got more upset when i called to your person and asked about my complain status and he told me that Sir your complain has CLOSED. How is it possible here Customer is facing problem and waiting for solution and you have CLOSED that complain. Are your engineers giving you wrong feedback ????
NOTE : I have also written my problem before to you but i did not get any action on that mail if this time i will not get any solution of my problem then i m sorry to say that i will go for consumer court.
Regards
Rajeev Pandey
Mobile: [protected], [protected]
Aug 13, 2020
Complaint marked as Resolved View replies
Hi Mr Panday, at the outset please accept our apologies for any inconvenience caused to you. It is always our sincere endeavour to ensure complete satisfaction of our customers. Your complaint has been forwarded to the concerned team. Keep watching this space for more updates. Thank you.
Hi Mr Pandey, Your Inverter got replaced on 28/06/2012
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NOT SUPPLYING THE POWER
I PURCHASED FROM INVERTER FROM AUTHO RISED DELAER, ITS LESS THAN YEAR AND IT NOT SUPPLYING THE POWER.I AM FORM NEPAL,MY INVERTER IS EVERY TIME OVER LOAD LED IS ON,ALL MAIN SWITCH OFF ALSO BLINKING OVER LOAD AND BATTERY ALSO FULL IN CHARGE,ALL OUT PUT LINE IS ALSO Disconnected BUT ALSO SEEN OVERLOAD condition.SO PLS WHAT CAN I DO SIR,I AM FROM NEPAL.SO SIR PLEASE HELP ME.
My email : [protected]@yahoo.com.
My email : [protected]@yahoo.com.
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faulty product
i am really irritated to write this complaint again. i have called the service engineer several times but there is no proper reply from them. they haven't sent the technician till now.
i am frustrated and i need refund or replace of the product. it was bought only 3 days ago.
pls help me to solve this problem. the company and its product are totally useless.
i am frustrated and i need refund or replace of the product. it was bought only 3 days ago.
pls help me to solve this problem. the company and its product are totally useless.
Dec 24, 2016
Complaint marked as Resolved Product was serviced
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sir/madam,
i have purchased luminous inverter ups - battery ( model - LX+LB) for home use before 3 days ago from saidapet " loyall battery service" but the product is faulty. it is not getting charged at all and only light blinks often. when i requested for service there is no proper response from the customer care officials. the service center also are not responding and there is only one service center in chennai and i have never seen such a worst product in my life. i request at least other service centers to respond me as soon as possible.
never buy this product unless u want to waste ur time and money.
i have purchased luminous inverter ups - battery ( model - LX+LB) for home use before 3 days ago from saidapet " loyall battery service" but the product is faulty. it is not getting charged at all and only light blinks often. when i requested for service there is no proper response from the customer care officials. the service center also are not responding and there is only one service center in chennai and i have never seen such a worst product in my life. i request at least other service centers to respond me as soon as possible.
never buy this product unless u want to waste ur time and money.
I HAD SERVICE IN MARCH, THERE IS SOME PROBLEM IN IT, I HAD COMPLAINT FOR IT.
TODAY MY INVERTER SUDDENLY SPARKED AND BURN.
IT IS MY FORTUNE MY KIDS ARE SAFE.
MADAN SINGH NEGI
[protected], [protected]
#98, RAVINDERA ENCLAVE -1
BALTANA, ZIRAKPUR
DISTIC MOHALI(Pb)
TODAY MY INVERTER SUDDENLY SPARKED AND BURN.
IT IS MY FORTUNE MY KIDS ARE SAFE.
MADAN SINGH NEGI
[protected], [protected]
#98, RAVINDERA ENCLAVE -1
BALTANA, ZIRAKPUR
DISTIC MOHALI(Pb)
lumenius inverter, jabapur mp Complaints & Reviews - bad service same problem reapet 3 time in week
Review all lumenius inverter, jabapur mp complaints
lumenius inverter
Posted:[protected] by narang
bad service same problem reapet 3 time in week
Complaint Rating:
Company information:
lumenius inverter
India
IN TWO MONTH, IN ONE WEEK 3 TIME SAME PROBLEM CAME INVERTER TOTALLY DEAD.AND THE FITTING PERSON IS ALSO IN FAST FITTENG IS NOT PROPER.ALSO USE POOR QUALITY CABLE IN CENTER THERE IS DEFECT IN CABLE WHEN I ASK HIM HE CUT THE CABLE AND MAKETWO OR THREE JOINT.AND NOT FIT THE BOARDS POPERLY, LIKE SOME PEOPLE ARE MAKE BAD IMAGE OF REPOTATED COMPANY...PLS MAKE FITTENG PROPER/AND CHECK MY INVERTER PROPERLY OTHER WISE I HAVE TO GO TO CONSUMER FORUM...THANKS .
KOMAL NARANG DIST PRESIDENT OF [ I.P.C ] JBP MP...?
Review all lumenius inverter, jabapur mp complaints
lumenius inverter
Posted:[protected] by narang
bad service same problem reapet 3 time in week
Complaint Rating:
Company information:
lumenius inverter
India
IN TWO MONTH, IN ONE WEEK 3 TIME SAME PROBLEM CAME INVERTER TOTALLY DEAD.AND THE FITTING PERSON IS ALSO IN FAST FITTENG IS NOT PROPER.ALSO USE POOR QUALITY CABLE IN CENTER THERE IS DEFECT IN CABLE WHEN I ASK HIM HE CUT THE CABLE AND MAKETWO OR THREE JOINT.AND NOT FIT THE BOARDS POPERLY, LIKE SOME PEOPLE ARE MAKE BAD IMAGE OF REPOTATED COMPANY...PLS MAKE FITTENG PROPER/AND CHECK MY INVERTER PROPERLY OTHER WISE I HAVE TO GO TO CONSUMER FORUM...THANKS .
KOMAL NARANG DIST PRESIDENT OF [ I.P.C ] JBP MP...?
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Service Complaint no-34943 not carrying & Original bill missed by company
| Address: Ghaziabad, Uttar Pradesh |
I have launch a complaint on march 2011 that time service executive collect my original bill of my inverter for showing in company but till date he didn’t return that bill now after this episode my inverter showing another problem and i have launch a complaint on 21-Aug-2011with complaint no-34943 but after daily call nobody is interested in resolve this complaint.
I want my inverter prize back and I will go for Consumer forum to launch a case of mantel harassment.
Regards
Navneet Kumar
[protected]
I want my inverter prize back and I will go for Consumer forum to launch a case of mantel harassment.
Regards
Navneet Kumar
[protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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inverter not working
| Address: East Delhi, Delhi |
I bought luminous inverter 800va from yashtech power solutions 261 pocket f L I G flat Dilshad garden on 5th sept 2110.It is still under warranty,it has starting malfuntioning as for last four days it is not giving electric output. I contacted customer care and lodged a complaint. for last four days I have been constantly contacting them but till today ie on 4th aug they have not turned up. At the time of selling there product they promise heavens but after selling it they turn blind eye on every complain .Even after spending our hard earned money on product and for its AMC luminous company never give the services they promise.I think they must be sued for the mental agony of customer and the worst products they sell.
Aug 13, 2020
Complaint marked as Resolved View replies
my invertor not working it's pending 4 last 2 weeks and no bady pick the call customer services that the last option i am choose this
pls rectyfy this complaint
this is the my request
Regrads...
Ramesh dutt silswal
phone no. =[protected]
Address = B4 second floor bharat aprtment dilshad colony
delhi = 110095
pls rectyfy this complaint
this is the my request
Regrads...
Ramesh dutt silswal
phone no. =[protected]
Address = B4 second floor bharat aprtment dilshad colony
delhi = 110095
Invereter is under waranty period .complaint has been lodged since 3/6/2009 through dealer and also through toll free service no [protected] several times. No satisfactory responce so far.After sales services are not satisfactory.Still waiting for attend comlaint.
I had bought an Luminous Inverter 800 va Serial No.B2CL5P[protected] from M/s Baroda Power Consultants 19, Media Comnplex, Railway Gate No.2, Ram Mandir Lane, Lakhtokia, Guwahati - 781001. I purchased the inverter on 22.7.09. But inspite of promising the technican from the firm is yet to visit my house and install the inverter. In other words the first impression, I got has pushed me to tell other people not to go in for Luminour Inverter.
N RAMANATHAN
N RAMANATHAN
i wil all time complaints ur customer care no. [protected] but not clear my comlaint properly time so plz i request to u my baby is very small than i complaint u online plz my inverter problem as soon as possible clear urgently i will call [protected] today morning my complaint no. is 326308.
hi team
my inverter is not working and the tech staff of luminouis inverter had come 4 times but they are unable to rectify the problem, please lodge this complaint on a serious notice as i have small children in my house and we r suffereing a lot, please get this inverter repl;aced immediately.
regards
sanjeev kumar(advocate)
mobile-[protected]
my inverter is not working and the tech staff of luminouis inverter had come 4 times but they are unable to rectify the problem, please lodge this complaint on a serious notice as i have small children in my house and we r suffereing a lot, please get this inverter repl;aced immediately.
regards
sanjeev kumar(advocate)
mobile-[protected]
sir,
i m the reteailer of lumious intverter but, dealear is not giving me the best price.
so plz give me the D P list, so i can convence the dealear.
thanks.
addr. shirpur. dist dhule, maharashtra
pin-425405
i m the reteailer of lumious intverter but, dealear is not giving me the best price.
so plz give me the D P list, so i can convence the dealear.
thanks.
addr. shirpur. dist dhule, maharashtra
pin-425405
My inverter is on even if current is supplied.Kindly do the needful.
Address-404, A8, Chinar, Lok Udyan, Kalyan(West), Kalyan, Dist-Thane
Cell no [protected]
Address-404, A8, Chinar, Lok Udyan, Kalyan(West), Kalyan, Dist-Thane
Cell no [protected]
my inverter is not working and the tech staff of luminouis inverter had come 15imes but they are unable to rectify the problem, my current comp. no-IN[protected] KVA) & COMP NO-IN[protected] KVA).luminouis service is very poor.I am very disappointed.
regards
RAHUL GUPTA
mobile-[protected], [protected]
regards
RAHUL GUPTA
mobile-[protected], [protected]
My luminous Inverter was not working. Technician from your dealer saying that there is some falt in either in battery or UPS. I purchased from your authorised distributor Shri Sai Power Products, at Khanda Colony, New Panvel, Navi Mumbai. The model is Luminous 600VA L.B. Model, S. No. 481273, Battery Model is IL 18000, Sr. No. 632633, The purchase date is 8.11.2009. I have contacted the Delhi Customer Care Office yesterday. Pls tell me whether it is in the warranty period. Send the company's proper technician and confirm the falt.
I am working for Indian Express Newspaper (Mumbai) Ltd. I have already given my reference to the Delhi office.
Hope you will do the needful.
Thanks
P V SURESHAN
I am working for Indian Express Newspaper (Mumbai) Ltd. I have already given my reference to the Delhi office.
Hope you will do the needful.
Thanks
P V SURESHAN
I Made a complain against my Luminous Inverter but when the the service person came to my home telling, it cant be resolved now because we are not having the parts with us and we cant tell how many days it will take, i want to know then what is meant by warranty please let me know my Mobile no is [protected], i am suffering a lot kindly resolve my problem .
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WORST SERVICE
| Address: Tamil Nadu |
I purchased LUMINOUS INVERTER on 6/56/2011,last few week i feel some problem with inverter (no back up) by spending 16000+ this is one issue.as per dealer i have logged a compalint on 30/6/11 on the same they confirmed me service enginer will attend complaint on 1/7/11 between 12.00 to 3.00pm but 2/7/11 3.00pm also over no message from luminous .why these type of services available in india can i go via legally for this issue.
srinivasan
srinivasan
Aug 13, 2020
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Not send the service engineer in committed time by company
| Address: Ghaziabad, Uttar Pradesh |
I gave a complaint of my luminous Invertor on Dt 26/06/2011 at 07:07 A.M. On their customer care no. [protected]. I was asked to solve the problem within 24 hours. But when they have not send the engineer till 12:00 Noon, than again i call them at 12:12 P.M.. Now, they replied me to send the engineer on 28/06/2011. We are facing a lot of problems due to invertor problem. Kindly look in to this matter as soon as possible. I will be very grateful to you.
Thanks & Regards
Vinod Chaudhary
A-7, Ram Nagar
Sahibabad, Ghaziabad-201005
Uttar Pradesh
(Mob.)- [protected]
Email: [protected]@rediffmail.com
Thanks & Regards
Vinod Chaudhary
A-7, Ram Nagar
Sahibabad, Ghaziabad-201005
Uttar Pradesh
(Mob.)- [protected]
Email: [protected]@rediffmail.com
Aug 13, 2020
Complaint marked as Resolved Helpful
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Resolved
battery down very fast
| Address: Bathinda, Punjab |
I buy this luminous electra battrey & invator on 28th may 2009 it has a18 months warrenty. This battery was shows a problem of battry low in 1or2 hour i think it did,t charge. battery show this defect under warrenty 1 month remaining.
I register a complain on 28th of 18 month.
My bill no.is856. I buy this from chopra enterprises , mehna chowk bathinda..
My complaint no. is UL130192 luminous battery record.
This is not fair i register complaint one day late agents did,t replace is . This is my request please replace my battery.
from
Daljit Dhillon
I register a complain on 28th of 18 month.
My bill no.is856. I buy this from chopra enterprises , mehna chowk bathinda..
My complaint no. is UL130192 luminous battery record.
This is not fair i register complaint one day late agents did,t replace is . This is my request please replace my battery.
from
Daljit Dhillon
Aug 13, 2020
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inverter complaint
| Address: Hisar, Haryana |
i have purchase a luminous invertor last yaer aprail2010.
but not working . pls replace my invertor because no any contact custmer care......
but not working . pls replace my invertor because no any contact custmer care......
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i had bought a luminous inverter from mahalakshmi batteries shop no 2D/15, NH 2, N.I.T, Faridabad on 26.04.10 and was given a bill no 13304 on which 24 months warranty is written.
now, the inverter is not working .i have repeatedly made complaints to both shopkeeper and customer care luminous.their person comes but is unable to correct the fault.he has card changed, but problem is not shortout.i am tired of making complaints to both of them .nobody is interested in the matter. kindly tell me how to approach consumer court.i want replacement of the inverter.
From
Pawan Sharma
[protected]
now, the inverter is not working .i have repeatedly made complaints to both shopkeeper and customer care luminous.their person comes but is unable to correct the fault.he has card changed, but problem is not shortout.i am tired of making complaints to both of them .nobody is interested in the matter. kindly tell me how to approach consumer court.i want replacement of the inverter.
From
Pawan Sharma
[protected]
mr pawan sharma, we are really sorry for the inconvelience caused to you. You are completely right when u are saying that we visited and attended your complaint, but also we provided you three different inverters on service. still the problem persisted and we had told you then only that the problem is there in your electrical wiring ang you use heavy wattage motor on a small inverter which is beyond its capacity. Now Mr Sharma and Mr jagram, We had again provided you another inverter and you again damaged the inverter with overloading by the motor. Sir we again request you to correct the electrical circuit issue and forgive us for any poor service if provided by us.
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Luminous Inverter
| Address: West Bengal |
LUMINOUS INVERTER – Luminous Inverter
Sir, I have purchased a luminuos inverter on 12/06/2010, serial number-B2CL3P[protected] from Multi channel(garia, kolkata).Within 2 months time it started showing faults, ie within the warranty period.I lodged a complain number-UL104895, althought your company claims of resolving the problem within 48 hours it took 2 weeks for your service person to come and attend the problem inspite of several repeatative reminders.The service was not at all satisfactory.He told us some reason and wrote some other reason in the service report form, inspite of our explainations he said if this problem persists call us for a second time and left.Naturally after a few days we checked all the wiring of the house and reduced some of the loads as he suggested, still the problem exsists.In kolkata the service numbers provided to us from your head office is hardly picked up by anyone or switched off.If we call the 24 hours helpline or headoffice they refer us to kolkata centre and hardly accept to take any responsibility.I have for a second time lodged a complain, number-Ul108229.Please see that the service is provided as soon as possible & it is resolved as well instead of only doing eye wash, if necessary replace the troubleshooting machine.I heard a lot of your company so we made a decision to buy it but unfortunately viewing your service I conclude that it was a wrong decision as you people make big promises in your advertising agenda but don't fullfill it.Moreover the way our complain is being attended we feel like being cheated.I hope you belong to one of those companies for whom reputation matters a lot, so please try to solve my problem with full sincerity. Madhuleena Ghosh 97 Bidhan palli, po-garia kolkata-84
Sir, I have purchased a luminuos inverter on 12/06/2010, serial number-B2CL3P[protected] from Multi channel(garia, kolkata).Within 2 months time it started showing faults, ie within the warranty period.I lodged a complain number-UL104895, althought your company claims of resolving the problem within 48 hours it took 2 weeks for your service person to come and attend the problem inspite of several repeatative reminders.The service was not at all satisfactory.He told us some reason and wrote some other reason in the service report form, inspite of our explainations he said if this problem persists call us for a second time and left.Naturally after a few days we checked all the wiring of the house and reduced some of the loads as he suggested, still the problem exsists.In kolkata the service numbers provided to us from your head office is hardly picked up by anyone or switched off.If we call the 24 hours helpline or headoffice they refer us to kolkata centre and hardly accept to take any responsibility.I have for a second time lodged a complain, number-Ul108229.Please see that the service is provided as soon as possible & it is resolved as well instead of only doing eye wash, if necessary replace the troubleshooting machine.I heard a lot of your company so we made a decision to buy it but unfortunately viewing your service I conclude that it was a wrong decision as you people make big promises in your advertising agenda but don't fullfill it.Moreover the way our complain is being attended we feel like being cheated.I hope you belong to one of those companies for whom reputation matters a lot, so please try to solve my problem with full sincerity. Madhuleena Ghosh 97 Bidhan palli, po-garia kolkata-84
Aug 13, 2020
Complaint marked as Resolved View replies
First read the guidelines and manual of the product before using.Before using a product learn about the output capacity of the inverter.It is not always the manufacturer fault.Sometimes, the customers mis-handle the machine and later on blames the manufacturer. So, before complaining about the faults in the machine first go through your own faults.Later on blame the manufacturer.And let me tell you one thing, the company provides you warranty not guarantee. I am using Luminous Inverter for last four years.Till date it is running without any fault. So, it depends on the user how he or she use the thing.So, before blaming the manufacturer try to rectify your own faults of mis-handling the inverter.
Rakesh
Rakesh
Luminous Inverters are one of the best brand of inverters in India.Rakesh is absolutely right, don't blame the manufacturer.Rectify your own faults.
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Complaint not being attended for more than eight days
| Address: South West Delhi, Delhi |
i have a luminous invertor 800va sr.no. B2CL5P[protected] with luminous battery Electra sr no. 232516 and both are under warranty. it has stopped working for past eight days and after repeated complaints their service engineer turned up after four days and told the battery is faulty and they will repair the same. mean while they will install service battery and take this battery for repair within three days. After that there is no response from there end. my complaint no are DL 724087& DL 726360 and there customer support is very poor. kindly look into the matter and my problem may be resolved thanking u.
Aug 13, 2020
Complaint marked as Resolved View replies
LUMINOUS INVERTER — Compalint not attended
Dear Sir,I had purchased ur invertor no. A20M 277-0903 of CV-750 from TCS Trading company HUDA Panipat.
Within a few days its main ON/OFF switch was detached from its main body & hence no. of times it was requested to ur delear to get it replaced but he always replied that matter is being taking up with the company.
Now he shown his inability to replace it since the same is not availble in the company.
U will agree that chosing any product for purchase, after sale service of any company is taken into account by the customers & therefore only considering ur company's reputation I had purchased ur product but now I am feel that perhaps I have committed any mistake.
Having no other alternative , I approach ur good office to look into it & provide me the service so that my above complaint is attended without any further delay.
Thanking u in anticipation & hoping a quick action in the matter.
S.P.Sharma
577, Model Town
Panipat
(M)[protected]
It is really tragic that you’re after sale service is extremely poor. The executives sitting at customer care centre are totally unconcerned and unmindful to the plight of the customers. There job is only to pass on the information / complaint to the company and are not in a position to explain as to why the complaint is not being attended to. There only stereotype reply is “sir I am again forwarding your complaint”. It is really not expected from a company of your stature that claims to be no. 1 in inverter making in the country.
I lodged a complaint about my inverter on 30.04.2008 vide complaint no. 101606 and followed it up everyday without fail. Today again i.e. 04.05.2008, I reminded your customer care centre about my pending complaint and got the assurance that it will be attended today. However, till this time i.e. 9.15 p.m. no one turned up to attend to the complaint. I am, therefore, constrained to believe that this company is only interested in selling the products and not competent at all to provide after sale service to its customers. In such a scenario, I have no option but to ventilate my grievances through the newspapers and approach consumer court for being cheated by a company claimed to be no. 1 in the line of business.
Nevertheless, I once again request you to kindly attend to the complaint immediately.
Mahesh Saraf
I lodged a complaint about my inverter on 30.04.2008 vide complaint no. 101606 and followed it up everyday without fail. Today again i.e. 04.05.2008, I reminded your customer care centre about my pending complaint and got the assurance that it will be attended today. However, till this time i.e. 9.15 p.m. no one turned up to attend to the complaint. I am, therefore, constrained to believe that this company is only interested in selling the products and not competent at all to provide after sale service to its customers. In such a scenario, I have no option but to ventilate my grievances through the newspapers and approach consumer court for being cheated by a company claimed to be no. 1 in the line of business.
Nevertheless, I once again request you to kindly attend to the complaint immediately.
Mahesh Saraf
LUMINOUS INVERTER — COMPLAINT NOT ATTENDED
SUB: COMPLIANT DATED 8.2.09 AND 20.2.09 - NOT ATTENDED SO FAR (23.2.2009)Inverter — customer care complaint is not attended
i have purchased a whirlpool inverter about 3 months back made no. of coplaints to customer care but expet assurence nothing solvedSUCAM INVERTER — COMPLAINT NOT ATTENDED
MY SUCAM INVERTER WAS NOT GETTING CHARDED.I COMPLAINED THE SAME TO THE SUCAM CUSTOMER CARE.COMPLANED NUBER IS :[protected]
IT IS UNDER WARANTY PERIOD STILL NO BODY HAS COME TO RESOLVCE THE PROBLEM.
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| Address: Uttar Pradesh |
hi
i have bought a sine wave 800VA luminous inverter in late 2008. it started creating problem from the beginning this year(2010). when called the customer care they have send a person from the department but they said they will replace a part from inverter which will work for only a month and also they will take away the original so we did not changed. then we called the authorised service dealer from where we have purchased the inverter...
i have bought a sine wave 800VA luminous inverter in late 2008. it started creating problem from the beginning this year(2010). when called the customer care they have send a person from the department but they said they will replace a part from inverter which will work for only a month and also they will take away the original so we did not changed. then we called the authorised service dealer from where we have purchased the inverter...
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Awesome Product Luminous Inverter
| Address: Delhi |
I have an apparel showroom in New Delhi and as the owner, it is important for me that my customers are happy. Since we often have power cuts in this area, I purchased a Luminous inverter for my showroom and ever since, it has become simpler to coordinate work and customers. Now I don’t have to worry a lot about power cuts, as my inverter takes care of it and I can continue with my work. The back up system is quite efficient too which helps me deliver products on time. Thanks to Luminous inverters
cheers…
cheers…
Aug 13, 2020
Complaint marked as Resolved Helpful
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battery backup very poor
| Address: Ferozepur, Punjab |
sir,
i bought Luminous Inverter and battery in 2009 and then only i came to know what blunder i had done. since then it is creating a lot of problems, just like battery backup very poor (10 minutes)sometime because of inverter or sometime coz of battery. their after sale service is totally worst they r just sitting there to received calls and nothing else. i hav got tired making numerous calls but nobody listen.i live at ludhianain
i wud like to convey to all o[censored] never every buy luminous products as they r inferior in quality and the after sale service is worst.
i bought Luminous Inverter and battery in 2009 and then only i came to know what blunder i had done. since then it is creating a lot of problems, just like battery backup very poor (10 minutes)sometime because of inverter or sometime coz of battery. their after sale service is totally worst they r just sitting there to received calls and nothing else. i hav got tired making numerous calls but nobody listen.i live at ludhianain
i wud like to convey to all o[censored] never every buy luminous products as they r inferior in quality and the after sale service is worst.
Aug 14, 2020
Complaint marked as Resolved View replies
Luminous — UPS Problems in Mains
ups occured problem after 1 or 2 hours when working , its may cut power on mains & after that it will Start after 2 or 3 hours .Luminous — Worst after Sales service
luminous sales service is worst than anyone.i bought a luminous ups few months ago.
from the first week it started to trip whenever electricity comes. means when the power comes after failure of some time.
i complaining from then and i m total helpless. i go to service center 4 times and they took my ups for 2 days and then returned, when i came home, , same condition.
when i pressured too much one day a person (service engineer from company) comes. he fight with ups for 4 hours then he say that ups in now OK. I believed. but in evening when power comes the ups again show its problem.
from the day no one is coming even after many complaints..
what the hell i do..
I never sugges anyone to use luminous products.
at last i bought a microtek UPS. Microtek is best... still hoping that someone is coming and help me.
sir,
i bought Luminous Inverter and battery in 2009 and then only i came to know what blunder i had done. since then it is creating a lot of problems, just like battery backup very poor (10 minutes)sometime because of inverter or sometime coz of battery. their after sale service is totally worst they r just sitting there to received calls and nothing else. i hav got tired making numerous calls but nobody listen.i live at ludhianain
i wud like to convey to all o[censored] never every buy luminous products as they r inferior in quality and the after sale service is worst.
i bought Luminous Inverter and battery in 2009 and then only i came to know what blunder i had done. since then it is creating a lot of problems, just like battery backup very poor (10 minutes)sometime because of inverter or sometime coz of battery. their after sale service is totally worst they r just sitting there to received calls and nothing else. i hav got tired making numerous calls but nobody listen.i live at ludhianain
i wud like to convey to all o[censored] never every buy luminous products as they r inferior in quality and the after sale service is worst.
I also have Luminous inverter. I’ve never faced any problem with my inverter. Your problem appears very strange to me as Luminous is a very reliable company. Anyways all that I can suggest is that you should try speaking to Luminous team and for sure your problems will be resolved.
Thankyou,
Madhu
Thankyou,
Madhu
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Resolved
Resolved
Non working of inverter
| Address: Uttar Pradesh |
I purchased one Luminous Inverter of 800VA Model no.BOCL[protected] which was purchased after becoming faulty the previous Inverter no.A 2-0J 462-0303 from AD POWER SYSTEMS,120/141, lajpt nagar, kanpur-208005 through your Authorised Dealer: Exide Industrial Battery.Presently my inverter is not working from several days due to some problems,which has been communicated several times to Mr AD Dubey,but he has not provided any service till today. I think you will be able to know my problem during this hot season and what will be the use of purchasing such a branded INVERTER with branded BATTERY of EXIDE please.Such type of delayed and poor service to your permanent customers from the last ten years will certainly reflect against your goodwil in the general public.I think you will arrange for immediate rectification of my problem please.
Aug 13, 2020
Complaint marked as Resolved View replies
I mr. Aziz pirani had purchased luminous inverter and battery from M. Vijay store at vasai west on[protected]. Last 15 days it is not in working. I had given the complaint to the store. They said the complaint is forwarded and with in 3 days company man will come and replace the inverter since it is in warrenty period.my complaint no. is G0028. But nobody has come last 10 days and there is only one answer from the M. Vijay store that they had forwarded the complaint. Since we are staying in Vasai and there is a load setting problem every day we are in need for an inverter.so pls consider the matter and do the needful.
yours faithfully,
Aziz Pirani
yours faithfully,
Aziz Pirani
dkkxm m
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