[Resolved] Luminous Power Technologies — Refund not received from Luminous

[Resolved] Luminous Power Technologies — Refund not received from Luminous

S shiring294

My name is Tuhin Chakma and I have purchased 2kva Cruze Inverter along with 2 RC 18000 150ah tubular batteries with order ID [protected] on 28th September 2020 but they told me the seller won't be able to deliver . So, I had to cancel it after waiting for 5 days. They told the they have initiated the refund on 8th Oct 2020 and I will receive the refund of Rs 36, 699 to my account within 7 days. To this day I haven't received any refunds. Kindly please tell the Luminous company to refund my money as soon as possible or I am bound to go to Consumer Court. +4 photos Was this information helpful? No (0) Yes (1)
Oct 18, 2020 Complaint marked as Resolved They should also be in touch with the customer informing about the refund status. Need a dedicated customer support who deals with refunds rather than present support which just transfer calls and not helpful. Hopefully I saved the number of an agent who helped me with the issue. Luminous Power Technologies customer support has been notified about the posted complaint. Oct 17, 2020 Updated by shiring294 Be Careful guys there are scammers who call them they are from the company you complaint about and ask your card details for refund. I got a call from this scammer [protected] whose real name is Arjun Singh from Uttar Pradesh, but he won't tell you his real name.
Add a Comment	Share
Submit Close