Lupin Limited — Huminsulin 30/70 lilly

Address:

Kolkata, West Bengal, 700029

I use the referred product for last several years due to diabetic problems.
Last I bought a pack of 5 cartridges (5x3) mL of 100IU/mL of Huminsulin 30/70
it has the lot no. C599263A of 11/2015 exp 10/2018.

I used one of the cartridges for 2-3 shots then I suddenly found that there was a small ball like object inside the said cartridge. I wonder how and what it is.

Is it something which appears to be solid as it does not dissolve on shaking even.
Should I approach the consumer forum and complain as when i called your support no. [protected] they were NOT able to talk on the issue.
This is a very serious matter and such a thing from a reputed pharma company like yours and the manufacturer Lilly -it is NOT expected to be
subjected to such a problem.

Please arrange immediate attention and resolve and arrange to replace the
product.