Luxor Group — Pen gifting set

Address: LUXOR WRITING INSTRUMENTS PVT LTD, DELHI

My purchase of a gift set from luxor both the pen and keychain is damaged within 2 months o[censored]se. I have made official complaint through mail to [protected]@luxoroffice.com. But no reply received from there end. Issue still un resolved.
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    Luxor Group Phone
    +91 11 2684 8891
    +91 11 4161 3537
    +91 11 2684 9211
    Luxor Group Address
    229, Okhla Industrial Estate, Phase – III, New Delhi, Delhi, India - 110020
    View all Luxor Group contact information