M S Ramaiah Memorial Hospital — Highly unprofessional staff

Address:

MS Ramaiah Lab

I had called the hospital staff because my daughter was stuck at the airport as she didn't have a QR code on her RT- PCR report (test was done at MS Ramaiah New Labs on 22nd April and report was received yesterday).
She had a flight to Dxb and couldn't proceed because of it. Ultimately, she had to miss the flight. We kept calling the lab personnel to help us out but they kept transferring the call to different places and didn't respond to what we were saying at all. It was an international call from dxb time- 10:09AM to 10:55 AM.
I made 11 calls yet not a single person on line had the courtesy to hear me out.
Do check the call history and pls take strong action against these people as it is highly unprofessional behavior from their side.