Madhya Bihar Gramin Bank — my refund amount not reflected in my account (account number -[protected])

Dear sir,
Maine amazon se ek product order kiya the 1/10/2019 ko or cancel bhi kr diye the or amazon ke traf se refund process ho chuka hai or rerund reference number #[protected] ye diya gya or bola gya ki bank se contact krne bhut din ho gya hai sir refund process kiye hue amazon ke but avi tak mere account me balance nii aaya.
Account number -[protected]
Sir please mere smasya ka smadhan kre
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Dear sir,
Maine AEPS se paisa nikala tha 22/6/2020 ko 2030 mere account me se paisa TRANSACTION ho gya aur usne kaha ki aapka fingerprint nhi le rha hai mai next day bank me gya aur passbook update kiya to 2030 mere account se TRANSACTION ho gya usne mere ko ak application diya aur kaha ki bank me jama ko 7 din ke bad aajaye ga abhi tak mere accounts me paisa nhi
ACCOUNT NUMBER [protected]
Sir please mera samasya ka samadhan kareya

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