Madurai Kamaraj University — delay in certificate

I did mba in madurai kamaraj university. I am trying to get my degree certificate for the past 4 months. I am not even getting proper response from the convocation team. The university no is not reachable for more than 2 months. The response from the madurai kamaraj university is very poor. Please help me to get my degree certificate at the earliest. My i'd is 15ct[protected]
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I have made the course fee at the month of January but still I have not got the books. Please do make the needful as early as possible.
The drinking water facility is poorer. Please take steps to provide drinking water for all students. The basic amenities are very worst inside the university. Please take steps to provide at least drinking water. Even though complained it takes month to resolve it. For more than a year we do not have drinking water facility.
Thanks

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    Palkalai Nagar, Madurai, Tamil Nadu, India - 625021
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