Madurai Kamaraj University — unresponsive staff

Hello,

It's been about a year since i have partially paid for my pass certificate but the person (Akash) who took the money from me in the name of mku is not answering me or willing to talk to me. I have requested him multiple times to refund the amount which he took but he is not willing to initiate the refund as well, this is a day light robbery in the name of mku university. I need a resolution and that individual booked under fraudulent offence. I can provide his name and contact details if required. Please assist in this matter asap.
Thanks!