Magzter — cancelling magzter gold subscription

Dear Vinod,

With respect to Case ID Magz441189, we'd like to inform you that we had cancelled the auto-renewal of your subscription on the same day and also sent a confirmation mail to you. We request you to check your mailbox (including spam folder) and acknowledge the same. Please feel free to write to us at [protected]@magzter.com if you need further assistance.

Regards,
Team Magzter

Hi, im having the same issue like the above, still trying to cancel my auto-renewal subscription but i cant seem to do that theres no option for cancelling. And one more thing i just checked my history bnk acc why do your company deduct twice with the same amount on my bank account this month without my consent? This is absurd and unacceptable! Pls cancel my subscription asap.

Your case ID for future reference is: Magz517665.

Dear Anas,

With respect to Case ID Magz517665, we'd like to inform you that we had cancelled the auto-renewal of your subscription on the same day and also sent a confirmation mail to you. We request you to check your mailbox (including spam folder) and acknowledge the same. Please feel free to write to us at [protected]@magzter.com if you need further assistance.

Regards,
Team Magzter

Hi

I have sent couple of emails to contact us + help us platform to cancel my auto renewal option but no response, and all this i have been doing past couple of months now.
This is getting really annoying now, no one likes unnecessary deduction from the bank account.

Can i request for help from the Magzter team.

Awaiting response.

Anju

Hi Anjumoni,

Thank you for bringing your concern to our notice.

We always strive to give our users a flawless digital reading experience and we feel disappointed to have let you down.

Please write to us at [protected]@magzter.com with your registered Magzter ID, and we’ll assist you further.

Regards,
Team Magzter

Hi,

Please cancel my monthly MAGZTER subscription I tried to deactivate but it still active
I request you to send me an acknowledgment for the cancellation of my subscription.

Regards
Fareed

Hi Fareed,

Thank you for bringing your concern to our notice.

We understand that you wish to cancel the auto-renewal of your subscription.

Please write to us at [protected]@magzter.com with your registered Magzter ID, and we’ll assist you further with the cancellation request.

Regards,
Team Magzter

I had subscribed for magzter gold subscription. I want to cancel it now as they are auto deducting the monthly fees without ny permission, however, there is no way to do that from their app or website. I want your help to cancel the auto-renewal of magzter gold subscription.

My case id for future reference is: Magz569077

My name and Surname: Muhammet Ensar YAZGAN

Dear Team,

please cancel auto renewal of my Magzter Gold account . its showing valid till 4th Dec 19 as per screenshot but keep on deducting from my account regularly.

please cancel and send acknowledgement also.

regards
Pankti

Dear Team,

Based on my above complain you have reverted that my subscription is cancelled . yet today renewal payment is debited to my account.

please do the needful

registered email ID- pankti.[protected]@gmail.com

regards
Pankti

Dear Magzter,
Looks to be your this is a recurring problem for all who wanted to cancel the auto renewal. I tried cancelling the renewal last week, as i got the confirmation screen. Since i did not receive any notification email, rechecked the status and found autorewal is still active.

It can be the strategy of Magzter or you application having bug. As you see many reported before and still the issue exists.

I already sent email to [protected]@magzter.com. Got the response (auto) with case number. Hence sharing here for your active update.

Case #: 00428210
- Subject: Cancellation of Auto Renewal for Gold Subscription

Thanks & Regards
Saravanan Shanmugham

I made a request to cancel my magzter gold auto renewal 2 days ago and still haven't recieved a confirmation for the same even though the time frame was for 48 hours.

Case #: 00449572
This is completely unacceptable firstly therr is no way to cancel it on your own and then there is no prompt customer service.

please cancel auto renewal of my Magzter Gold account.

I had subscribed for magzter gold subscription. I want to cancel it now as they are auto deducting the monthly fees without my permission.

Case #: 00455305

Dear Love Snowy Ying,

Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.

I would like to inform you that all purchases made through Magzter are auto renewable unless it is cancelled.

I see that you have already contacted our support team regarding this issue and we have now responded to your email.

Please check your email inbox for the reply from our support team ([protected]@magzter.com) and your request is resolved.

If you are happy with the resolution provided by our support team, please consider changing your rating for our business.

Regards,
Team Magzter

Case #00492100, Case #: 00492058, Have raised multiple tickets to disable autorenewal from my account associated, but they just keep dragging without responding properly. Really disappointed. Please deactivate my autorenewal of all subscriptions. I no-loger wish to continue service of a magazine which do not even send us a reminder mail before cutting money or do not even given options to discontinue all the subscriptions.

Dear Kannuran,

Greetings from Magzter support! Please accept our apologies for any inconvenience caused to you on this.

I see that you have already contacted our support team regarding this issue and we have now responded to your email.

Please check your email inbox for the reply from our support team ([protected]@magzter.com) and your request is resolved.

If you are happy with the resolution provided by our support team, please consider changing your rating for our business.

Regards,
Team Magzter

Deactivate my subscription! Case #: 503463 I have tried to cancel the subscription on my own, but there is no way to do that via website or mobile app. The registered email is [protected]@gmail.com, but it is the wrong email, I do not want to be subscribed to this service, so please, cancel my subscription! I have contacted the support team and had zero results. Please contact me via [protected]@gmail.com email. My account is presented in the added image.

Hello,

I have canceled my subscription to Magzter Gold in the month of June, but now again you deducted money from my account.
What an idiotic service you have. We don't even have the proper option to cancel the subscription.

Today again I registered a case.
case number: 521671.

Please cancel my auto-renewal immediately.

Dear Magzter,
Please I'd like to cancel my Gold subscription completely and be excluded from your service. No longer interested!
Besides I wish you'd erase my credit card info from your website. Thank you!
Case #: 564719