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Magzter Complaints & Reviews

S
shashi dokania
Aug 19, 2021
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Address: india

Subscribed SARITA hindi magazine

issues for JULY 2nd onwards not yet uploaded
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    S
    srimannaini
    Jul 23, 2021
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    I have canceled the auto-renewal of Magzter gold in June. It showing it has been canceled, but again money was deducted from my account in July.
    I have registered a case.
    case number: 521671
    Please cancel my auto-renewal subscription immediately.
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      P
      punkgerbil
      May 22, 2021
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      Website: www.magzter.com

      Cancelled my subscription to Magzter Gold over a year ago - now realized that they have still been taking the cost from my bank account even though on my Magzter account is says that the outo-renewal is cancelled.
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        B
        BHUPENDRAMORE
        Mar 9, 2021
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        Website: Magzter.com

        Dear Team Magzter,

        I have purchased Magzter Gold Membership. I want to cancel its auto renewal. So, can you please cancel its auto renewal from your side. as there are some magazines are not available which i am looking for.

        Let me know if there is any option which I can do it by my side.

        Thank you.

        Best Regards,
        Bhupendra more.
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          M
          mentorial education
          from Delhi, Delhi
          Jan 30, 2021
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          2000 rupees have been deducted from my account without permission . Stop doing this fraud magzter. Your have no right to auto renew without my permission . Refund my money right away or I will file a legal case against your company .
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            S
            Shreenivas Yenni
            from Hyderabad, Telangana
            Jan 17, 2021
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            Website: www.magzter.com

            Dear Sir/madam

            I have subscribed to magzter magazine one year back and magzter has renewed the subscription without my permission for rs.999. I have made complaints to their help desk as the subscription. They have not responded to my complaints and they have renewed without sending any mails or asking permissions. and they don't given any options to unsubscribe their magazine. i have wrote mails asking for refund and cancellation of my subscription. No one is responding to my mails. very bad customer service.

            My name: Shreenivas Yenni
            email id which is used for subscription: [protected]@gmail.com

            Thank you.
            Hi Shreenivas,

            Thank you for bringing your concern to our notice.

            I see that the auto renewal of your Gold plan is already cancelled and the amount that was charged to your account is voided.

            The amount should be credited to your account within 5 to 7 business days.

            If you have any further concerns, please feel free to contact us at [protected]@magzter.com

            Regards,
            Team Magzter
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              P
              Piyush1973Agarwal
              Jan 1, 2021
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              I am not able to cancel auto renewal. I am being charged monthly for the gold subscription.
              Dear Sir/Madam,

              Thank you for bringing your concern to our notice.

              However, on checking our records, we could not find any email from you. Please email us at [protected]@magzter.com with your subscription details, so that we can look into your concern on priority and provide a satisfactory resolution.

              Regards,
              Team Magzter
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                T
                Tj1765
                from Hyderabad, Telangana
                Dec 6, 2020
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                Website: Magzter

                I have been unable to cancel and stop the auto renewal of my subscription. Why do you make it so hard to cancel and so easy to subscribe? Pl cancel my subscription.
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                  G
                  Gaurav Khatwani
                  Nov 17, 2020
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                  It is regarding subscription that got auto renewed. The receipt number is MGS[protected]. Please cancel the subscription and refund my money. I tried cancelling it earlier but it didn't happen. I am not interested to continue. There is no way one can stop auto renewal of subscription. #poorservice

                  Case #: 00477125
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                    R
                    RamNath2020
                    Oct 22, 2020
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                    Unauthorized Credit Card Charge by Magzter

                    Website: www.magzter.com

                    This is with respect to the unauthorized charge to my Credit Card account on October 21, 2020 to the extent o[censored]SD 5.44 (INR 399), with Receipt Reference No. # MGS[protected].

                    I neither requested nor authorized the above charge to my card account. Magzter has unilaterally gone ahead and debited me, without any prior information or notification to me, which makes the said transaction unauthorized and illegal.

                    I...
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                    M
                    munkybidness
                    Apr 10, 2020
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                    I have subscribed to mad magazine one year back for rs.999 and magzter has renewed the subscription without my permission for rs.1499. I have made numerous complaints to their help desk as the subscription was not populating in my ipad app. They have no responded to my complaints and they have renewed for a higher price when i have no use of the subscription.
                    Dear User,

                    Thank you for bringing your concern to our notice.

                    I understand that you wish to cancel the auto-renewal of your subscription.

                    Please write to us at [protected]@magzter.com with your registered Magzter ID, and we’ll assist you further with the cancellation request.

                    Regards,
                    Team Magzter
                    This is same for me as well, Magzter subscription auto deducted money from my card. In there website the cancellation link never works. Its a very worst experience. I need my money back.
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                      S
                      shubham987893
                      Feb 19, 2020
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                      Address: H.no. 237 mandi mani ram, next to om jewellers Gharaunda Karnal, 132114

                      I have purchased magzter gold in feb, 2019 and i didnt knew about its auto renewal and my 945.99 rupees got deducted today without prior notice i want magzter to cancel the auto renewal and want them to process my refund
                      Account details:- shubham. Garg. [protected]@gmail.com
                      Mobile no. [protected], [protected]
                      Transaction i'd of card:- 289294
                      Case id for future reference is: magz590821
                      Dear Shubham,

                      Thank you for bringing your concern to our notice.

                      I see that you have already sent an email to our helpdesk and we have responded to your query.

                      If you need any further assistance, please reply to the email we had sent to you and we’ll assist you further.

                      Regards,
                      Team Magzter
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                        N
                        nareshksehgal
                        Nov 28, 2019
                        Resolved
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                        Resolved

                        Address: 95051

                        Always getting the error to read any magazine as "download limit exceeded. Same magazine cannot be downloaded more than 5 devices". I have not downloaded on other devices. Removed magzter app on any other devices. Still, shows the error. No response from magzter support. If magzter app won't work on fire hd, they can mention it rather than false promises
                        Nov 28, 2019
                        Complaint marked as Resolved 
                        Downloaded an older version that’s worked.
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                          P
                          Panz
                          from Delhi, Delhi
                          Jun 7, 2019
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                          Address: 560079

                          Had subscribed for magzter gold subscription in APRIL 2019. I want to cancel it now as they are auto deducting the monthly fees without ny permission, however, there is no way to do that from their app or website.

                          It is very dissapointing that they are not even replying on several emails i've sent them.

                          I found on my bank statement and found that they are auto-debiting. I feel cheated with their dirty policies.

                          Please look into this request.

                          Thanks,
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                            C
                            from Hyderabad, Telangana
                            May 30, 2019
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                            Website: Magzter and Gopaisa

                            Please refund my money i have paid 999rs through Gopaisa on 29April2019 reason is within 10days 101₹ extra amount is offered in Gopaisa that time same day my amount is tracked in Gopaisa.so i didn't file missing ticket.please check the reciept which Magzter given me.Check first Gopaisa reference ID 1F3BCEFE6A7F11E.
                            I think you people don't fake.Still 30days my amount is in pending.They are telling Merchant is not giving.Eho knows all return my money as you promised me

                            MAGZTER ORDER ID is MGS[protected] check once again.
                            Return my cashback
                            +1 photos
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                              P
                              Pakrun
                              from Mumbai, Maharashtra
                              May 30, 2019
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                              Address: Anantapur, Andhra Pradesh, 515001
                              Website: Magzter and Gopaisa

                              Please refund my money i have paid 999rs through Gopaisa on 29April2019 reason is within 10days 101₹ extra amount is offered in Gopaisa Total 1100rs that time same day my amount is tracked in Gopaisa.so i didn't file missing ticket.please check the reciept which Magzter given me.Check first Gopaisa reference ID 1F3BCEFE6A7F11E.
                              I think you people don't fake.Still 30days my amount is in pending.They are telling Merchant is not giving.Eho knows all return my money as you promised me

                              MAGZTER ORDER ID is MGS[protected] check once again.
                              Return my cashback
                              I purchase magzter sabcribtion on 13/06/2019 and pay for 999 in my paytm account..but I can't get any sabcribtion...please sir get my sabcribtion otherwise give my money
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                                C
                                Chandni Basha
                                from Mumbai, Maharashtra
                                May 30, 2019
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                                Address: Anantapur, Andhra Pradesh, 515001
                                Website: Gopaisa and Magzter

                                Please refund my money i have paid through Gopaisa on 29April2019 reason is within 10days 101₹ extra amount is offered in Gopaisa that time same day my amount is tracked in Gopaisa.so i didn't file missing ticket.please check the reciept which Magzter given me.Check first Gopaisa reference ID 1F3BCEFE6A7F11E.
                                I think you people don't fake.Still 30days my amount is in pending.They are telling Merchant is not giving.Eho knows all return my money as you promised me

                                MAGZTER ORDER ID is MGS[protected] check once again.
                                Return my cashback
                                +1 photos
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                                  K
                                  KrishnaK2020
                                  Jan 19, 2019
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                                  installed on fire hd

                                  Address: Bangalore, Karnataka
                                  Website: helpnfaq.magzter.com/customer/en/portal/articles/1956875-where-can-i-download-the-free-magzter-app-f

                                  Magzter described how to install on fire hd latest device. Always getting the error to read any magazine as "download limit exceeded. Same magazine cannot be downloaded more than 5 devices". I have not downloaded on other devices. Removed magzter app on any other devices. Still, shows the error. Not able to read magazine eventhough paid gold membership. No response from magzter support. If magzter app won't work on fire hd, they can mention...
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                                  R
                                  rumarchi
                                  Nov 29, 2018
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                                  Address: 20121

                                  I subscribed to magzter gold and failed to cancel this subscription. They keep on withdrawing money using the credit card detail provided to them.
                                  This is nasty trick of fooling people. There is no provision of cancelling the subscription from website. Before charging the amount, there is no notification informing the charge.
                                  I have written to their help desk but without any success.
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                                    T
                                    tuhin harit
                                    from Chennai, Tamil Nadu
                                    Sep 1, 2018
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                                    urgent: unable to share magzter subscription with family

                                    Address: Mumbai City, Maharashtra, 400011
                                    Website: Magzter.com

                                    I recently bought magzter family plan for 1499/-. They said it can be shared with upto four family members. But now i'm unable to share it with anyone as i don't see any option under my family. A couple of year back, a relative had shared his subscription with me. But it has expired since 2 yrs back, but under my family, it still shows me that the "[protected]@gmail.com shared his subcription..." this should have been absolutely separate because...
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                                    vinod304
                                    from Muvattupula, Kerala
                                    Nov 26, 2017
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                                    cancelling magzter gold subscription

                                    I had subscribed for magzter gold subscription. I want to cancel it now as they are auto deducting the monthly fees without ny permission, however, there is no way to do that from their app or website. I tried twice the customer support to cancel the auto-renewal of magzter gold subscription.

                                    Dt. 26-nov-2017; case id for future reference is: magz442205
                                    Dt. 18-nov-2017; case id for future reference is: magz441189br...
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                                    R
                                    Ravinderpal Singh Sangha
                                    from Chandigarh, Chandigarh
                                    Sep 30, 2017
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                                    I have subscribed magzter gold for one year with 4 family members to share @ rs. 999/- will autorenewal at same price for one year will entitle 4 family members also to read. Presently subscription for one year @ rs 999/ only one person can read the magazines, earlier 4 family members were able to read. Please clarify if renewal this year for one year @ rs 999/- will enable other family members to read, otherwise i may cancel autorenewal.
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                                      J
                                      justIrfan
                                      from Mumbai, Maharashtra
                                      Feb 23, 2017
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                                      Address: Bangalore Urban, Karnataka
                                      Website: www.magzter.com

                                      I had taken a Magzter Gold subscription offer a year ago with [protected]@gmail.com as my account id. I was extremely dissatisfied with the product (difficult downloads) and hardy ever used it. Unfortunately, i had done a credit card purchase and so Magzter had my credit card details.

                                      I wasn't aware that the subscription was up for renewal since the subscription was hardly considered worth using. I had already written off my loss on this bad purchase decision. However on the annual renewal date, i was surprised by a text message that my account was charged by Magzter. Please note that there was no prior email or text notifications to warn / notify me that y account would be charged soon. This despite the fact that Magzter otherwise routinely spams my account with their promotion emails.

                                      Had i known that Magzter would again charge me, i would have even ventured to cancel my credit card!!!. I have written back to them for a refund for a subscription that i have no intention of ever using but all i have got is an assurance to the effect is that that they wont charge me again next year in 2018!. As if i am not going to delete my magzter account about 11 months prior to that!!. And they have also promised me store credits which probably would have been better deployed in improving their product and customer response.

                                      I don't want to be a forced Magzter customer. I clearly want a refund for a product that i don't want!. I didn't sign-up to buy a 2 year subscription with payment every year so any renewal has to happen with my explicit permission just prior to charging my credit card.
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