Magzter — urgent: unable to share magzter subscription with family

Address:Mumbai City, Maharashtra, 400011
Website:Magzter.com

I recently bought magzter family plan for 1499/-. They said it can be shared with upto four family members. But now i'm unable to share it with anyone as i don't see any option under my family. A couple of year back, a relative had shared his subscription with me. But it has expired since 2 yrs back, but under my family, it still shows me that the "[protected]@gmail.com shared his subcription..." this should have been absolutely separate because this i shelled out the money.
On top of that, there is absolutely no way for me to reach their customer care for such technical issues.
What should have been a simple issue has been unneccesarily made complicated by lack of customer support.
My order id is[protected]
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Dear Tuhin,

we'd like to inform you that the issue has been fixed and a confirmation mail has been sent to you.

We request you to check your mailbox (including spam folder) and acknowledge the same.

Please feel free to write to us at [protected]@magzter.com if you need further assistance.

Regards,
Team Magzter
I spent Rs.67.00 via Debit Card xx0811 at GOOGLE *Magzter Inc on[protected]:17:51:05. for Savvy Issue July 2016 but I am not able to read digitally.please help

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