[Resolved]  Mahadiscom / Mseb / Msedcl — change of name & average bill

Hi team,

I have raised online request for Faulty meter & Change of name with all necessary documents uploaded on May, Jun, Aug 2018 but i have not received any response on it as its showing assigned state for long time. I have asked customer service about it. They told me to go to main office to ask specific authority person which is not in my area. Then i went to this office to inquiry they simply told me that you don't have to come here go to office in your area without checking their system. Then i went to office in my area to inquiry they asked me what documents i uploaded & they need hard copy. I showed them printouts of my complaints acknowledgment. But they did't help me without docs. So whats the use of online complaints i have raise with uploaded docs? Please solve this issue on priority.

complaint no:
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Thanks,
Mahesh K