Dear sir,
I have received the bill of rs.270/- for feb.’18 and rs. 540/- for mar., 18 showing consumption of 40 units in each month. Despite on line payment of feb.18, the amount has been carried forward in march.18 stating outstanding due of previous month. We have made online payment of mar.18 too.
However we have to inform that till date total 13 units have been consumed and flat has been vacant since beginning. The bill received from you also reflects no consumption of electricity during these two months. Before feb.18, we were getting minimum bill and it was adjusted from advance amount paid by us.
In view of above our complaint for excess amount charged and recovered by us be looked into and accordingly excess amount be refunded or adjusted towards future bills.
No payment shall be made hereafter by us till the excess amount is adjusted. Any untoward action from your end shall be at your risk and cost...
Regards
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