Mahadiscom / Mseb / Msedcl — Complaint not resolved

Address:Nere, Mulshi, Pune

Hi Team,

I got the huge electricity Bill due to in correct reading.

Complaint No.[protected].
Customer No.[protected]
I have raised it to MSEDCL Bhare, Mulshi, Pune office on 4 March 22. the person have corrected amount on my Bill after waiting in a queue for 2 hours, but when I tried to pay the Bill it is asking me to pay minimum amount which is double of corrected Bill.
When I reached to customer care, got resonse that they can not do anything as it is offline raised complaint and I need to take followup with the Bhare office physically.
Afetr 10 days also complaint in assigned status and not getting resolved.
Now I am also not able to pay bill online as it is not accepting corrected amount.
The staff is very arrogant and not supportive, would like to escalate this staff. they are not doing their work and troubling to common people.

Hope some one will consider this and take action.

Thansk & Regards,
Rupesh
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahadiscom / MSEB / MSEDCL
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4130
    Pending
    0
    Resolved
    504
    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Mahadiscom / MSEB / MSEDCL contact information