| Address: | Mumbai City, Maharashtra, 400081 | | Website: | MSEDCL energy |
Hi,
This with regards to the complaint no : 5752542 & 5752608 (cons[protected]
I would like to lodge a complaint for harassing a senior citizen by not adhering to the complaint made by her on 20th March 2017.
the very word " complain' means the customer is not happy, there has been some kind of dis-satisfaction with the service provided. It surprises me that I, had to call 4 times to remind about my complaint with absolutely no solution.
I have been getting messages about meter readings which was never taken at the first place. The least I expect from you is a simple call to investigate about the complaint.
My mother, who uses your service, has been asked to personally go to your office and submit the meter reading every moth. I would like to know the reason for the same. Ideally its your responsibility to send someone to collect the reading. Why do you expect a senior citizen to do that. This is pure harassment and mental torture.
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