Mahadiscom / Mseb / Msedcl — disconnection without any reason

Address:Pune, Maharashtra, 412105

1. Change of faulty meter (No display) I have been following up with MSEB since last 4 month to change the meter because the meter doesn't show display, the officials say that they have not received meter since last few months, I believe this excuse isn't valid. I have given 4 written applications to MSCB office but they just signed and took no action. Every month they are sending bill of 3000 which need to be adjusted every month. This is become additional task which takes one whole working day and need to visit both Moshi office and Chinchawad office. This issue has made life hell I request you to kindly change the meter at the earliest as they are sending the bill for 150 units per month which is too high as per my usage. Who will compensate the Physical, economical and mental harassments occurred due to this dead meter issue. Is there any law which helps the consumer and compensate such harassments?. We all keep mum in threat of cutting the electricity of the house. Please save us from this disaster.

2. Electricity unit meter connection cut (When fear becomes reality :() The wire-man cut the electricity supply of home on 14th of November 2018 though I have already paid the electricity bill on 3rd of November 2018. I was paying high bills in fear of electricity cut but instead of changing my dead meter they cut my electricity supply. Really this country is in running on the god grace only. The system is fully corrupt and i doubt the humans are working in government offices. I really expect the help from this forum. If low permits I would have sue them in court for this mental, physical and economical harassment.
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Dec 30, 2018
Updated by ashwinTHEwinner
Now meter is changes but still charging 150 units per month but consumption is 45-50 units per month.
Every month MSEB charging 800-900 extra charges and settling the complaint. Really feeling helpless not sure how to resolve it. Even "https://www.consumercomplaints.in" seems useless

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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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