Mahadiscom / Mseb / Msedcl — faulty meter and non working meter

Address:

410206

This is shashikala kanchan from new panvel sec 12.. Since last 2mnths our meeting is not working we also called mseb office of the same reason but no response from. That side.. So please look into this matter and change our meter or any other neccesary step to be taken.
My address - ujwals titiksha 101 plot 4 & 6 road no 11 sec 12 new panvel.
Please send a technician to given address.