Mahadiscom / Mseb / Msedcl — Faulty meter Consumer[protected], BU 4769

For Consumer[protected], BU 4769, the meter shows faulty in Bill since last one year. In spite of regular complaint raised. Still it i not been resolved. All world now a days works online but Mahadiscom it still expecting customer to visit to their office just to raise complaint offline. Currently i am at site since 1 year so online complaint raising is the only option left with me.