Mahadiscom / Mseb / Msedcl — Getting electricity bill of very high amount

Address:	411028
Website:	www.mahadiscom.in

Dear sir,

I'm mr. Prashant dhondiba koli, the consumer of electricity being provided by msedcl. My consumer number is[protected]. My home address is as below:
Flno ua-201, swarvihar, sasane nagar sno 25/30/232 kalepadal / hadapsar pune - 411028.

From the last one year i've observed that i'm getting electricity of very high amount. For the month of march 2016, i got the electricity bill of 2180/-. For april 2016 as well as may 2016, i got electricity bill of 6490/- each though there were power cuts many times during these months. I agree that i used ac in the night, but the amount difference of the bill which i got for march and april is very huge.

I even registered the complaint for the march 2016 bill. However the customer care representative asked me to contact the local office of msedcl which is totally ridiculous. If they do not accept complaint over the phone then why they need the customer care department?

I still went to the sasane nagar msedcl office (Vardhaman township p2) in hadapsar pune. I was asked to submit the written complaint along with the copy of my bill which i did and submitted it on 23-may-2016 mentioning that i want to get my meter replaced. Till 02-june-2016, no action was taken on my written complaint. I went to the office again on 01-june-2016 for a follow up. The officer whom i submitted the bill didn't report to office even after 11:15 am, so i had to leave from there. That office people didn't event provide me their landline number. I again went to their office on 02-june-2016 and this time she sent a couple of wiremen to check the meter. They said the meter is normal but this high bill i reason they also couldn't mention anything. I asked them to replace it and told them that i'm ready to bear the replacement charge of 500/-. They mentioned that they will go to their office and call me on my mobile number which i 've mentioned in my written complaint. I did not get any call from them at all. I'm literally getting harassed with this excessive billing matter.

Kindly look into this matter and help me in resolving the issue.
Also let me know in case more information is required.

Thanks,
Prashant koli